Jackie

[Jackie]

Yes, that is the HTML version. For the WP version, it uses the CSS variable. Okay, we can help you add the CSS to fix the menu issue on the IE, please wait for us. It needs to add the CSS to overwrite the CSS variable.

Please wait for us.

Thanks.

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[Jackie]

Yes, we have checked and added the image to your site.

Please check it again.

Thanks.

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[Jackie]

Hi again.

We have checked and helped you fix the issue 1,2.

For the WPBakery Front-end edit, I see the error: WebSocket connection to 'wss://public-api.wordpress.com/pinghub/wpcom/me/newest-note-data' failed: Error during WebSocket handshake: Unexpected response code: 403

I'm afraid of the issue from the plugin conflict. Please check your plugin again.

4. For the media upload, as I see, it still works fine.

Please check it again.

Thanks.

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[Jackie]

Hi again.

Thank you for the recommendation.

We will consider the page result for the search.

We will check and let you know again.

Thanks.

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[Jackie]

Hi again.

We are using the CSS variable for the front-end style. As you see, https://i.stack.imgur.com/Cz3ea.png

the CSS variable doesn't support IE 11. That is a reason you can't see the style of the menu.

Sorry about that.

Thanks.

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[Jackie]

Hi again.

We are using the CSS variable for the front-end style. As you see, https://i.stack.imgur.com/Cz3ea.png

the CSS variable doesn't support IE 11. That is a reason you can't see the style of the menu.

Sorry about that.

Thanks.

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[Jackie]

This reply has been marked as private.

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[Jackie]

Yes, we have checked and helped you remove the redux framework. Now it works fine.

For the theme config, please go to BeGreen theme options and change the options as you want.

Thanks.

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[Jackie]

Hi again.

We have checked and helped you fix the demo data, now you can setup your site content, menu as you want.

Please check it again.

Thanks.

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[Jackie]

Yes, the issue from some section on the page on the mobile, it makes the bottom scroll on the mobile. We have checked and removed each section on the mobile to find that issue. Sometimes the issue with your content, it has padding or margin on the mobile.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

Yes, we have the search icon action for the search button at the theme options/ header/ header icon action. I have changed the search action to ajax and search for the post, product.

Please check it again.

Thanks.

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[Jackie]

Yes, we have checked and fixed that issue on your site.

Please check it again.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

Please give us your site URL, admin account. We will help you check the import demo issue soon.

Thanks.

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[Jackie]

Hi again.

You forgot the site URL, please give us that info again.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

Please remove the Redux framework plugin and check it again, our theme doesn't need to required that plugin.

Thanks.

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