Jackie

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Viewing 15 posts - 2,851 through 2,865 (of 5,025 total)
1 2 3 … 190 191 192 … 333 334 335
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  • 5 years, 4 months ago in reply to: Widgets Not Saving #22904

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    We have checked and fixed the Widget save issue on your site.

    Please check it again.

    Thanks.

    5 years, 4 months ago in reply to: WordPress notification about outdated template files #22903

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    We have checked and fixed the alert issue on your site.

    Please check it again.

    Thanks.

    5 years, 4 months ago in reply to: remove fa-file icon #22902

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    Yes, we have added the custom CSS to help you hide that info.

    Please check it again.

    Thanks.

    5 years, 4 months ago in reply to: Widgets Not Saving #22901

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Yes, I'll try to help you solve that issue without update the plugin. Please give us your FTP account. We need access to your source code.

    Thanks.

    5 years, 4 months ago in reply to: Problems with WooCommerce Composite Products #22900

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    Yes, As I see, you are using the Composite plugin. Please give us your site admin account. We need access to your site back-end and check something.

    Thanks.

    5 years, 4 months ago in reply to: Instagram widget in footer is returning an error #22898

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    We have installed the last version of the Instagram Feed plugin on your site to fix the Instagram issue. On that version, it needs to authorize your account first.

    Please check it again.

    Thanks.

    5 years, 4 months ago in reply to: Schema error #22886

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    If you want to see more options on the product edit page, please check the screen options on the top to show more options.

    Thanks.

    5 years, 4 months ago in reply to: class filter #22884

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    As I see, it has the issue with your theme jQuery library. https://www.espacesoutien.com/wp-content/themes/zerif-lite/js/zerif.js

    Uncaught SyntaxError: Unexpected string zerif.js?ver=20120206:288

    Please contact your theme provider and check it and let us know again.

    Thanks.

     

    5 years, 4 months ago in reply to: WordPress notification about outdated template files #22883

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    Yes, on the next version we will update our theme to fix the outdated WooCommerce template files issue. You still can use the theme normally.

    Thanks.

    5 years, 4 months ago in reply to: Elfsight Instagram Feed Plugin does not work #22881

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    We have added the last version of the Instagram plugin to your site. Now it needs to authorize with your account.

    Please go to the plugin and check the config again.

    Thanks.

    5 years, 4 months ago in reply to: Schema error #22873

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Yes, I think the issue from your cache or optimize image plugin, it renders your image on your site to another link.

    We use the GTmetrix to check your site speed. You also can check it by yourself at this link: https://gtmetrix.com/

    Please check it again.

    Thanks.

     

    5 years, 4 months ago in reply to: Widgets Not Saving #22866

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Sorry, I see that issue when refreshing the page. Can I update the outdated plugin on your site? As I see, have a lot of plugin out of date.

    Please check it and let me know again.

    Thanks.

    5 years, 4 months ago in reply to: BeGreen Theme issues #22863

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Yes, we have checked and fixed all the issues on your client website.

    Please check it again.

    Thanks.

    5 years, 4 months ago in reply to: Single product variaties #22861

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Yes, we have checked and fixed the issue with the long variable title.

    Please check it again.

    Thanks.

    5 years, 4 months ago in reply to: Slider for products #22860

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    We have checked your product page on your site. Maybe you have removed the preview image on the lightbox.

    Please check it and let us know again if you still have that issue.

    Thanks.

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