Jackie

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Viewing 15 posts - 2,866 through 2,880 (of 5,030 total)
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  • 5 years, 9 months ago in reply to: Schema error #22873

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Yes, I think the issue from your cache or optimize image plugin, it renders your image on your site to another link.

    We use the GTmetrix to check your site speed. You also can check it by yourself at this link: https://gtmetrix.com/

    Please check it again.

    Thanks.

     

    5 years, 9 months ago in reply to: Widgets Not Saving #22866

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Sorry, I see that issue when refreshing the page. Can I update the outdated plugin on your site? As I see, have a lot of plugin out of date.

    Please check it and let me know again.

    Thanks.

    5 years, 9 months ago in reply to: BeGreen Theme issues #22863

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Yes, we have checked and fixed all the issues on your client website.

    Please check it again.

    Thanks.

    5 years, 9 months ago in reply to: Single product variaties #22861

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Yes, we have checked and fixed the issue with the long variable title.

    Please check it again.

    Thanks.

    5 years, 9 months ago in reply to: Slider for products #22860

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi again.

    We have checked your product page on your site. Maybe you have removed the preview image on the lightbox.

    Please check it and let us know again if you still have that issue.

    Thanks.

    5 years, 9 months ago in reply to: Polylang Pro significantly slows down the site #22859

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi again.

    We have installed the Autoptimize plugin to help you improve the site speed.

    As I see now it works better.

    Please check it and let us know again.

    Thanks.

    5 years, 9 months ago in reply to: BeGreen Theme issues #22854

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi again.

    We have checked and fixed all that issue on your site.

    Please check it and let us know again if you still have the issue.

    Thanks.

    5 years, 9 months ago in reply to: Widgets Not Saving #22851

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi again.

    Yes, we have disabled the Geo My WP plugin, the widget works fine. You also can check it by yourself.

    Thanks.

    5 years, 9 months ago in reply to: Schema error #22850

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi again.

    To fix the "Chema Error" issue, we only use the CSS to hide that info. If you want, we can roll back the issue.

    As I said, you should check the image resolution using on your site first.

    This is the image using on your site: https://secureservercdn.net/166.62.108.196/dk7.f3b.myftpupload.com/wp-content/uploads/2020/08/Bitcoin-1.png

    It too big for the small position on the slider.

    Please check it again.

    Thanks.

    5 years, 9 months ago in reply to: Schema error #22842

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi again.

    We have checked your site and found the issue from the image using on your site.

    https://gtmetrix.com/reports/bestpricecannabis.ca/5gaTgEuZ

    Please optimize your image resolution first. It will help you improve your site score.

    Thanks.

    5 years, 9 months ago in reply to: Widgets Not Saving #22840

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi.

    Thank you for contacting us.

    We have checked your site, maybe the issue from your Geo plugin. Can I disable some plugin on your site to check that issue?

    Please check it and let us know again.

    Thanks.

    5 years, 9 months ago in reply to: Single product variaties #22834

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi again.

    We have checked and fixed that issue on your mobile.

    Please check it again.

    Thanks.

    5 years, 9 months ago in reply to: Polylang Pro significantly slows down the site #22830

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi again.

    The admin account doesn't correct. We still can't access your site.

    Please check it and let us know again.

    Thanks.

    5 years, 9 months ago in reply to: Tooltips #22829

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi again.

    We have checked and helped you fix the cart and quick view hover icon issue.

    Please check it again.

    Thanks.

    5 years, 9 months ago in reply to: Logo #22828

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi again.

    We have checked your site logo on the mobile, it gets the same image as your logo uploaded. As I see, you should upload the large image for the mobile.

    Please check it again.

    Thanks.

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