Jackie

Forum Replies Created

Viewing 15 posts - 2,866 through 2,880 (of 5,036 total)
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  • 6 years ago in reply to: Problems with WooCommerce Composite Products #22900

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Hi.

    Thank you for contacting us.

    Yes, As I see, you are using the Composite plugin. Please give us your site admin account. We need access to your site back-end and check something.

    Thanks.

    6 years ago in reply to: Instagram widget in footer is returning an error #22898

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Hi again.

    We have installed the last version of the Instagram Feed plugin on your site to fix the Instagram issue. On that version, it needs to authorize your account first.

    Please check it again.

    Thanks.

    6 years ago in reply to: Schema error #22886

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Hi again.

    If you want to see more options on the product edit page, please check the screen options on the top to show more options.

    Thanks.

    6 years ago in reply to: class filter #22884

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Hi.

    Thank you for contacting us.

    As I see, it has the issue with your theme jQuery library. https://www.espacesoutien.com/wp-content/themes/zerif-lite/js/zerif.js

    Uncaught SyntaxError: Unexpected string zerif.js?ver=20120206:288

    Please contact your theme provider and check it and let us know again.

    Thanks.

     

    6 years ago in reply to: WordPress notification about outdated template files #22883

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Hi.

    Thank you for contacting us.

    Yes, on the next version we will update our theme to fix the outdated WooCommerce template files issue. You still can use the theme normally.

    Thanks.

    6 years ago in reply to: Elfsight Instagram Feed Plugin does not work #22881

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Hi again.

    We have added the last version of the Instagram plugin to your site. Now it needs to authorize with your account.

    Please go to the plugin and check the config again.

    Thanks.

    6 years ago in reply to: Schema error #22873

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Yes, I think the issue from your cache or optimize image plugin, it renders your image on your site to another link.

    We use the GTmetrix to check your site speed. You also can check it by yourself at this link: https://gtmetrix.com/

    Please check it again.

    Thanks.

     

    6 years ago in reply to: Widgets Not Saving #22866

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Sorry, I see that issue when refreshing the page. Can I update the outdated plugin on your site? As I see, have a lot of plugin out of date.

    Please check it and let me know again.

    Thanks.

    6 years ago in reply to: BeGreen Theme issues #22863

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Yes, we have checked and fixed all the issues on your client website.

    Please check it again.

    Thanks.

    6 years ago in reply to: Single product variaties #22861

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Yes, we have checked and fixed the issue with the long variable title.

    Please check it again.

    Thanks.

    6 years ago in reply to: Slider for products #22860

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Hi again.

    We have checked your product page on your site. Maybe you have removed the preview image on the lightbox.

    Please check it and let us know again if you still have that issue.

    Thanks.

    6 years ago in reply to: Polylang Pro significantly slows down the site #22859

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Hi again.

    We have installed the Autoptimize plugin to help you improve the site speed.

    As I see now it works better.

    Please check it and let us know again.

    Thanks.

    6 years ago in reply to: BeGreen Theme issues #22854

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Hi again.

    We have checked and fixed all that issue on your site.

    Please check it and let us know again if you still have the issue.

    Thanks.

    6 years ago in reply to: Widgets Not Saving #22851

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Hi again.

    Yes, we have disabled the Geo My WP plugin, the widget works fine. You also can check it by yourself.

    Thanks.

    6 years ago in reply to: Schema error #22850

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Hi again.

    To fix the "Chema Error" issue, we only use the CSS to hide that info. If you want, we can roll back the issue.

    As I said, you should check the image resolution using on your site first.

    This is the image using on your site: https://secureservercdn.net/166.62.108.196/dk7.f3b.myftpupload.com/wp-content/uploads/2020/08/Bitcoin-1.png

    It too big for the small position on the slider.

    Please check it again.

    Thanks.

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