Jackie

Forum Replies Created

Viewing 15 posts - 2,851 through 2,865 (of 5,030 total)
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  • 5 years, 9 months ago in reply to: Multiple issues with the theme #22923

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi again.

    To disable the Wishlist and Compare option on the single product, you need to deactivate two plugins.

    Please check it again, we have disabled that plugin on your site.

    Thanks.

    5 years, 9 months ago in reply to: slider image missing #22921

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi again.

    We have changed the image on your slider, it still works fine.

    Please check it again.

    Thanks.

    5 years, 9 months ago in reply to: Schema error #22912

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Yes, I have used the Regenerate Thumbnail plugin to regenerate the image on your site to fix the resolution issue.

    Please check it again.

    Thanks.

    5 years, 9 months ago in reply to: When manually displaying 404 errors, the page is empty #22911

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi.

    Thank you for contacting us.

    Please give us admin permission again. We need access to your site and check some config.

    Thanks.

    5 years, 9 months ago in reply to: Widgets Not Saving #22910

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Yes, you can activate the GEO plugin, the Widget config still works fine.

    Thanks.

    5 years, 9 months ago in reply to: Widgets Not Saving #22904

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi again.

    We have checked and fixed the Widget save issue on your site.

    Please check it again.

    Thanks.

    5 years, 9 months ago in reply to: WordPress notification about outdated template files #22903

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi again.

    We have checked and fixed the alert issue on your site.

    Please check it again.

    Thanks.

    5 years, 9 months ago in reply to: remove fa-file icon #22902

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi.

    Thank you for contacting us.

    Yes, we have added the custom CSS to help you hide that info.

    Please check it again.

    Thanks.

    5 years, 9 months ago in reply to: Widgets Not Saving #22901

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Yes, I'll try to help you solve that issue without update the plugin. Please give us your FTP account. We need access to your source code.

    Thanks.

    5 years, 9 months ago in reply to: Problems with WooCommerce Composite Products #22900

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi.

    Thank you for contacting us.

    Yes, As I see, you are using the Composite plugin. Please give us your site admin account. We need access to your site back-end and check something.

    Thanks.

    5 years, 9 months ago in reply to: Instagram widget in footer is returning an error #22898

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi again.

    We have installed the last version of the Instagram Feed plugin on your site to fix the Instagram issue. On that version, it needs to authorize your account first.

    Please check it again.

    Thanks.

    5 years, 9 months ago in reply to: Schema error #22886

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi again.

    If you want to see more options on the product edit page, please check the screen options on the top to show more options.

    Thanks.

    5 years, 9 months ago in reply to: class filter #22884

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi.

    Thank you for contacting us.

    As I see, it has the issue with your theme jQuery library. https://www.espacesoutien.com/wp-content/themes/zerif-lite/js/zerif.js

    Uncaught SyntaxError: Unexpected string zerif.js?ver=20120206:288

    Please contact your theme provider and check it and let us know again.

    Thanks.

     

    5 years, 9 months ago in reply to: WordPress notification about outdated template files #22883

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi.

    Thank you for contacting us.

    Yes, on the next version we will update our theme to fix the outdated WooCommerce template files issue. You still can use the theme normally.

    Thanks.

    5 years, 9 months ago in reply to: Elfsight Instagram Feed Plugin does not work #22881

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi again.

    We have added the last version of the Instagram plugin to your site. Now it needs to authorize with your account.

    Please go to the plugin and check the config again.

    Thanks.

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