Jackie

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Viewing 15 posts - 2,881 through 2,895 (of 5,032 total)
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  • 5 years, 11 months ago in reply to: Tooltips #22829

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi again.

    We have checked and helped you fix the cart and quick view hover icon issue.

    Please check it again.

    Thanks.

    5 years, 11 months ago in reply to: Logo #22828

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi again.

    We have checked your site logo on the mobile, it gets the same image as your logo uploaded. As I see, you should upload the large image for the mobile.

    Please check it again.

    Thanks.

    5 years, 11 months ago in reply to: Theme Installation and Creation of Front Page #22819

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi.

    Thank you for contacting us.

    Please extract the file download from the Envato, you will see the theme folder to install.

    Please try it again.

    Thanks.

    5 years, 11 months ago in reply to: Demo install not working properly #22818

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Yes, we have checked and fixed the shop blank page on your site. The issue from your site config.

    Please check it and let us know again if you still have the issue.

    Thanks.

    5 years, 11 months ago in reply to: Polylang Pro significantly slows down the site #22813

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi again.

    To protect your site info, please set your reply as a Private.

    Thanks.

    5 years, 11 months ago in reply to: Single product variaties #22812

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi.

    Thank you for contacting us.

    As I see, that is the dropdown button style of the browser. Please give us your site admin account again, we can help you check that issue and add the custom CSS.

    Thanks.

    5 years, 11 months ago in reply to: Logo #22811

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi Arty.

    As I see, maybe you have to change the admin account. Please check it and give us that info again.

    Thanks.

    5 years, 11 months ago in reply to: Leonado Theme “Shop Page” and “Product Categories” Issue. #22810

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi.

    Thank you for contacting us.

    Please give us your site admin account. We need to access your site and help you check the site backend config.

    Thanks.

     

    5 years, 11 months ago in reply to: Demo install not working properly #22800

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi.

    Thank you for contacting us.

    Please give us your site URL, admin account. We will help you check the install issue soon.

    Thanks.

    5 years, 11 months ago in reply to: description changes to Specification How do I fix it? #22799

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi.

    Thank you for contacting us.

    Do you want to change the "Description" to another text? If yes, you can use the Loco Translate plugin to translate that string.

    Thanks.

     

    5 years, 11 months ago in reply to: Big space in classes teacher #22798

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Yes, if you still have the issue with our plugin, please let us know again.

    Thanks.

    5 years, 11 months ago in reply to: Hotspot links broken #22788

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi.

    Thank you for contacting us.

    If you want to add the link for the hotspot icon, please add the link to "Link for each hotspot icon" config. It will help you add the link to the hotspot icon as you want.

    Please check it again.

    Thanks.

    5 years, 11 months ago in reply to: Translation Rubino including Woocommerce #22787

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Yes, if you still have the question, please let us know again.

    Thanks.

    5 years, 11 months ago in reply to: Change or remove href link before lazy load fires #22786

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi again.

    If you want to custom the single image shortcode, you can change the source code at file:

    wp-content/plugins/js_composer/include/templates/shortcodes/vc_single_image.php

    Please check it again.

    Thanks.

    5 years, 11 months ago in reply to: Polylang Pro significantly slows down the site #22785

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi.

    Thank you for contacting us.

    Please give us your site URL, admin account. We need to check it on your site first.

    Thanks.

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