Jackie

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Viewing 15 posts - 2,881 through 2,895 (of 5,036 total)
1 2 3 … 192 193 194 … 334 335 336
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  • 6 years ago in reply to: Schema error #22842

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Hi again.

    We have checked your site and found the issue from the image using on your site.

    https://gtmetrix.com/reports/bestpricecannabis.ca/5gaTgEuZ

    Please optimize your image resolution first. It will help you improve your site score.

    Thanks.

    6 years ago in reply to: Widgets Not Saving #22840

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Hi.

    Thank you for contacting us.

    We have checked your site, maybe the issue from your Geo plugin. Can I disable some plugin on your site to check that issue?

    Please check it and let us know again.

    Thanks.

    6 years ago in reply to: Single product variaties #22834

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Hi again.

    We have checked and fixed that issue on your mobile.

    Please check it again.

    Thanks.

    6 years ago in reply to: Polylang Pro significantly slows down the site #22830

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Hi again.

    The admin account doesn't correct. We still can't access your site.

    Please check it and let us know again.

    Thanks.

    6 years ago in reply to: Tooltips #22829

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Hi again.

    We have checked and helped you fix the cart and quick view hover icon issue.

    Please check it again.

    Thanks.

    6 years ago in reply to: Logo #22828

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Hi again.

    We have checked your site logo on the mobile, it gets the same image as your logo uploaded. As I see, you should upload the large image for the mobile.

    Please check it again.

    Thanks.

    6 years ago in reply to: Theme Installation and Creation of Front Page #22819

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Hi.

    Thank you for contacting us.

    Please extract the file download from the Envato, you will see the theme folder to install.

    Please try it again.

    Thanks.

    6 years ago in reply to: Demo install not working properly #22818

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Yes, we have checked and fixed the shop blank page on your site. The issue from your site config.

    Please check it and let us know again if you still have the issue.

    Thanks.

    6 years ago in reply to: Polylang Pro significantly slows down the site #22813

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Hi again.

    To protect your site info, please set your reply as a Private.

    Thanks.

    6 years ago in reply to: Single product variaties #22812

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Hi.

    Thank you for contacting us.

    As I see, that is the dropdown button style of the browser. Please give us your site admin account again, we can help you check that issue and add the custom CSS.

    Thanks.

    6 years ago in reply to: Logo #22811

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Hi Arty.

    As I see, maybe you have to change the admin account. Please check it and give us that info again.

    Thanks.

    6 years ago in reply to: Leonado Theme “Shop Page” and “Product Categories” Issue. #22810

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Hi.

    Thank you for contacting us.

    Please give us your site admin account. We need to access your site and help you check the site backend config.

    Thanks.

     

    6 years, 1 month ago in reply to: Demo install not working properly #22800

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Hi.

    Thank you for contacting us.

    Please give us your site URL, admin account. We will help you check the install issue soon.

    Thanks.

    6 years, 1 month ago in reply to: description changes to Specification How do I fix it? #22799

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Hi.

    Thank you for contacting us.

    Do you want to change the "Description" to another text? If yes, you can use the Loco Translate plugin to translate that string.

    Thanks.

     

    6 years, 1 month ago in reply to: Big space in classes teacher #22798

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Yes, if you still have the issue with our plugin, please let us know again.

    Thanks.

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