Jackie

[Jackie]

Hi again.

If you want to custom the single image shortcode, you can change the source code at file:

wp-content/plugins/js_composer/include/templates/shortcodes/vc_single_image.php

Please check it again.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

Please give us your site URL, admin account. We need to check it on your site first.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

We have checked and fixed the cart page issue on your site.

Please check it again.

Thanks.

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[Jackie]

Hi again.

We have checked and helped you hide that info.

Please check it again.

Thanks.

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[Jackie]

Hi again.

We have using the Loco Translate plugin to help you translate some string in our theme. Please find the string that want to translate into our theme and translate it to your language as you want.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

Please give us your site URL, admin, and FTP account. We need to access your site and help you fix that issue.

Thanks.

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[Jackie]

Hi again.

I have checked your site and found the issue from the CSS. Please replace the CSS on this file https://www.espacesoutien.com/wp-content/plugins/yolo-class-timetable/assets/css/yolo-class-timetable.css by the CSS file on the attached. It will help you fix that issue.

Thanks.

 

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[Jackie]

Hi again.

We have checked and found the issue from the image loading on the your home page.

Mixed Content: The page at 'https://proremdom.ru/' was loaded over HTTPS, but requested an insecure image 'http://proremdom.ru/wp-content/uploads/2020/07/index_head.png'. This content should also be served over HTTPS.

The issue from the CSS below:

.index-head {

1. min-height: 0px !important;
2. height: 740px;
3. background-image: url(http://proremdom.ru/wp-content/uploads/2020/07/index_head.png);

}

If you have added the CSS to your site, please check it again.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

Please give us your site URL, admin account. We will help you check that issue soon.

Thanks.

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[Jackie]

Hi again.

We just released a new version to fix that issue. Please get that version and check it again.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

We have checked and found that issue with another language.

Please give us your site URL, admin account. We will access your site and help you fix that issue soon.

We will release an updated version to fix that issue soon.

Thanks.

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[Jackie]

Hi again.

We have checked and fixed that issue on your site.

Please check it again.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

Please give us your link URL, we will check and give you the custom CSS to reduce that space.

Thanks.

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[Jackie]

Hi again.

As I see, you forgot to add the extra-class: 'full-width'.

Please check it again.

Thanks.

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[Jackie]

Hi again.

I have checked your site and found the issue from WPML config. You can check that issue on the WPML topic:

https://wpml.org/forums/topic/missing-backgounds-with-wpbakery/

Please check it again.

Now everything is fine.

Thanks.

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