Jackie

[Jackie]

Hi again.

We have checked and fixed the Framework plugin issue.

For the Customizer issue, we also change the theme to the default theme, it still can't work. We need more time to check it.

For our theme, we use the Theme options to change the theme config, we don't use the customizer. So you still can change the theme options as you want.

Please check it again.

Thanks.

Add New Note to this Reply

[Jackie]

Hi.

Thank you for contacting us.

Please give us your site URL, admin account. We will help you check it soon.

Thanks.

Add New Note to this Reply

[Jackie]

Hi again.

To hide that info, you can use the custom CSS below:

.portfolio-wrapper .portfolio-item .portfolio-title-wrap.top .portfolio-tag { display: none; }

Please check it again.

Thanks.

Add New Note to this Reply

[Jackie]

Hi again.

We have checked your site and found the issue from PHP config. Please follow that link and increase your PHP config as our recommended. It will help you solve that issue.

https://yolotheme.com/knowledge-base/recommended-php-configuration-limits/

Thanks.

Add New Note to this Reply

[Jackie]

This reply has been marked as private.

Add New Note to this Reply

[Jackie]

Hi again.

Sorry, we don't see that issue on the front-end and back-end on this page.

Can you check it again?

Thanks.

Add New Note to this Reply

[Jackie]

Okay, to center arrow, you can use the custom CSS below:

.yolo-slick-carousel {
    display: flex;
    justify-content: center;
}
.yolo-before-after-slideshow-wrapper .slick-arrow.slick-prev {
    right: auto;
    margin-left: -40px;
}
.yolo-before-after-slideshow-wrapper .slick-arrow.slick-next {
    right: auto;
    margin-right: -40px;
}

Please try it again.
Thanks.

Add New Note to this Reply

[Jackie]

Can you give us your site URL, admin account? We need to check it on your site.

On our site, it still works fine.

Thanks.

Add New Note to this Reply

[Jackie]

Hi.

Thank you for contacting us.

1. Please use the English language for communication.

2. For the single product layouts, please check the option via Rubino/ Products Block.

Please check it again.

Thanks.

Add New Note to this Reply

[Jackie]

Hi.

Thank you for contacting us.

On our portfolio shortcode config, we have the option to hide the category.

Please check it again.

Thanks.

Add New Note to this Reply

[Jackie]

Hi again.

Please give us the FTP account too, we need to access your source code, enable the debug log to check the issue.

Please check it and give us that info soon.

Thanks.

Add New Note to this Reply

[Jackie]

Hi again.

We have updated the latest version of that plugin to help you solve that issue.

Thanks.

Add New Note to this Reply

[Jackie]

Hi again.

We have updated the plugin on your site and it has the issue with the maintenance mode.

Please give us your FTP account, we need to access your site code and remove the maintenance file.

Thanks.

Add New Note to this Reply

[Jackie]

Hi again.

We have checked your site and found the issue from your config.

1. You have set up your header 3 float, it will overwrite the page content.

2. You have hidden the page title for the post on the post config.

You can see on this post: https://onesck.co.uk/temporibus-autem-quibusdam/ we have set the default for the post title config.

Please check it again.

Thanks.

Add New Note to this Reply

[Jackie]

Hi again.

We have checked and fixed that issue on your site.

Please check it again.

Thanks.

Add New Note to this Reply

[Author]

Posts