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Hi.
Thank you for contacting us.
For the technical issue, please provide us with your site URL and admin account. We will access your site to help you check it soon.
Regards.
Hi.
Thank you for contacting us.
Do you have to import the demo data? You will have all our demo pages when you import the demo data.
If you have an issue with the import, please let us know. We can help you.
Regards.
Hi.
I have checked your site and found the conflict with the Slick Popup plugin. The plugin also uses the Redux framework core. That is why you can't see the theme option. I have disable that plugin and everything works fine.
Please recheck it.
Regards.
Hi.
The theme option will generate a config to CSS file, I'm afraid your issue is from your cache. Please provide us with your site and admin account. We will help you check it soon.
Regards.
Hi ithinkinfotech
When you change the shop layout using the theme option, the default of the shop page will change.
I'm not sure about your question. Please explain more.
Regards.
Hi.
Thank you for contacting us.
As I see, you have an issue with theme option.
Please give us your site admin account. We need access your site to help you check that issue.
Regards.
Hi.
Please check the theme options/ header/ header options/ and change the navigation distance option: https://prnt.sc/zDkEYKFWSIvY
That will help you fix that issue.
Regards.
Hi.
I have checked and found the issue from your page option config. https://prnt.sc/Q4vJOgXcuVlm
We have the menu option on the page to overwrite for the page. Please don't select that menu config if you don't want to custom the menu for the specific page.
Regards.
Hi.
I have checked your site, the issue is when you don't assign the menu to the mobile menu in the menu config. https://prnt.sc/w8zKrSmRXgC7
I have helped you do that, now you can see the mobile menu.
Please recheck it.
Regards.
Hi.
I need to edit the source code to help you display the published date and last date.
If you want, you can add the text and date as format: "published: dd/mm/yyyy", "last update: dd/mm/yyyy.
Regards.
Hi.
Please provide us with your site URL and admin account. We will access your site to help you check the issue.
Regards.
Hi.
Thank you for contacting us.
To assign the menu for the mobile menu, please go to Appearance/ Menus/ Select the mobile menu and assign the Mobile menu display location like this: https://prnt.sc/okIQQYkjZ41N
Please recheck it.
Regards.
Hi.
To display the address on the header, please add the option of custom text to enabled field and check the text content field below: https://prnt.sc/y-SlgX79hHC1
If you don't see that, please give us your site URL, and admin account. We will help you check it.
Regards.
Hi.
The code is use to replace the publish date with the updated date. Please give us your site info again if you want to display both. We will help you add the code to the child theme.
That will help you avoid the loss when updating the theme.
Regards
