Jackie

[Jackie]

Hi again.

I'm still getting the error when access to your admin. Maybe you have blocked that request from another country.

I come from Vietnam. Please check your server config to let us access to your admin again.

Thanks.

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[Jackie]

And for the home page animation, please edit the page and check row/ column animation again. We have fixed that issue on the updated version.

Thanks.

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[Jackie]

Hi again.

1. For the home page image quality, I don't see that issue as you have, please check it and give us the correct image to have that issue.

2. For the contact us form, you can check the config. As I see, you don't add the field value to the message body, that is the reason you can't see the field input.

3. For the footer, please check the Footer content again. I just see two social configs on your shortcode.

Please check it again.

Thanks.

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[Jackie]

Hi again.

Please go to the theme option, save the config, and clear the cache on your server again.

It will help you fix that issue.

Thanks.

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[Jackie]

Hi again.

With the import demo data, you also have that home page.

Please check your pages again.

Thanks.

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[Jackie]

Hi again.

Maybe the issue from the font-awesome icon loading.

Can you give us your site URL, admin account? We will help you check that issue again.

Thanks.

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[Jackie]

Hi again.

Can you give us your site URL, admin account? We will help you check that issue again.

Thanks.

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[Jackie]

Hi again.

For the UXBuilder for Flatsome, please go to the page with the Gutenberg editor then add classic block then you will see the editor with our shortcode. Add the shortcode before after as you want then copy the shortcode to UXbuilder like a text editor. It will help you show the before_after image on your UXBuilder page.

You can follow our document here for creating a shortcode with a text editor: http://docs.yolotheme.com/before_after/#basic_editor

Please check it again.

Thanks.

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[Jackie]

Hi again.

We have checked and helped you fix that issue.

The issue from the CSS to help you fix the page title for the shop with a logo image.

Now everything fine, please check it again.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

Please give us your site URL, admin account. We will help you check the config again. I think the issue from the config or conflict CSS issue.

Thanks.

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[Jackie]

Hi,

Thanks for contacting us.

You can go to Dashboard > Theme Options > Styling Options > Primary Color then change to your desired color. However, it will be changed the color of the entry your website. If you want to change the filter price sidebar only, please confirm for us again. We will help you to change the source code.

Thanks.

Jackie

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[Jackie]

ok, please lets us know if you need any helps.

Thanks.

Jackie

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[Jackie]

Hi again,

Currently, you should ignore the updated message of WooCommerce until we have released the newest version of the Organisk theme. Actually, it doesn't affect your website at that time.

Therefore, please wait for us, we will try to release the newest version as soon as possible. Then you can update our theme which will be fixed the outdated WooCommerce file.

Thanks for your understanding.

Jackie

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[Jackie]

Hi again.

For the shipping fee, please check your shipping config again.

As I see, you forgot to set cost for shipping method.

Thanks.

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[Jackie]

Hi again.

For the shipping fee, please check your shipping config again.

As I see, you forgot to set cost for shipping method.

Thanks.

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