Jackie

Forum Replies Created

Viewing 15 posts - 3,331 through 3,345 (of 5,025 total)
1 2 3 … 222 223 224 … 333 334 335
  • Author
    Posts
  • 5 years, 9 months ago in reply to: The event calendar does not show the current month #21218

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    Do you have the FTP account? With that issue, we need to check the source code to debug.

    Thanks.

    5 years, 9 months ago in reply to: Installation and configure the sofani theme #21216

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    For the Blog page title, I have used Loco translate and translate that string, it still works fine on your site.

    We also helped you remove that space on the mobile.

    Please check it again.

    Thanks.

    5 years, 9 months ago in reply to: Is Before and After Compatible with WordPress 5.4? #21215

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    Can you give us your site URL, admin account? We will help you check that issue soon.

    Thanks.

    5 years, 9 months ago in reply to: "Failed to open stream" #21213

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    Can you check your site URL again? We can't access to your wp-admin page.

    Thanks.

    5 years, 9 months ago in reply to: Outdated WooCommerce template files #21212

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    Yes, we are checking and updating our theme. The next version will release soon to fix the outdated template file and some small issues.

    Thanks.

    5 years, 9 months ago in reply to: Yolo Icon Box: Please select Icon Box! #21211

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    Yes, we have checked and found that issue.

    Please go to edit the shortcode and select another icon in that shortcode. It will help you fix that issue.

    We will release new version soon to fix that issue.

    Thanks.

    5 years, 9 months ago in reply to: My Purchase code is not validated with your server #21209

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    Yes, the WP Instagram widget can't work with current Instagram API, we have changed to another plugin and install that plugin to your site.

    Now you can create an Instagram widget with "elfsight-instagram-feed" plugin.

    For the theme options, as I see, it still works fine.

    Please check it again and let us know again.

    Thanks.

    5 years, 9 months ago in reply to: WPBakery Page Builder will not update #21190

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121
    This reply has been marked as private.
    5 years, 9 months ago in reply to: "Failed to open stream" #21189

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    Please go to edit the page and save the shortcode config again. Maybe it will help you fix that issue.

    If yes, please give us your site URL, admin account. We will help you check the issue again.

    Thanks.

    5 years, 9 months ago in reply to: My Purchase code is not validated with your server #21188

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    How to see your front-end site content? I also login to your site but I can't see anything.

    Please tell us to know how to see that. We will help you check that issue soon.

    Thanks.

    5 years, 9 months ago in reply to: Video type post meta box not working in gutemberg #21186

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    Please check your browser cache again, because we have changed the code at js file.

    Thanks.

    5 years, 9 months ago in reply to: Home Page Not Loaded #21182

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    As I see, it has the issue with the preloader effect. Please go to theme options and disable the preloader and check it again.

    If yes, please give us your site URL, admin account. We will help you check it soon.

    Thanks.

    5 years, 9 months ago in reply to: Import Demo #21170

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    Yes, we have checked and fixed some issues on your site. Now everything is fine.

    Please check that again.

    Thanks.

    5 years, 9 months ago in reply to: Coste de envío no se ve. #21169

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    Yes, we have checked and fixed the outdated issue on your site.

    Please check it again.

    Thanks.

    5 years, 9 months ago in reply to: Video type post meta box not working in gutemberg #21167

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    Sorry for the late response.

    We have checked and fixed that issue on your site.

    Please check it again.

    Thanks.

  • Author
    Posts
Viewing 15 posts - 3,331 through 3,345 (of 5,025 total)
1 2 3 … 222 223 224 … 333 334 335

Login