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Hi Antonio.
We have checked and contact you via the email.
Please check it and let us know again.
Thanks.
6 years, 2 months ago in reply to: All headers except for Header1 working not correctly,all HTML Settings destroyed #21026Hi again.
Sorry for the late response.
We have checked and fixed all the issues. Please check it again.
For the modal popup, it still displays on another language.
Please check it again.
Thanks.
Hi
Thank you for contacting us.
You can easy to add an off-canvas menu to another menu. Please go to the menu want to use, example with the header 5, please go to Theme Options/ Header/ Header 5/ Header customize navigation and drag the off-canvas to enable field as my attached file.
Please check it again.
Thanks.
Hi again.
Sorry for the late response.
1. For the mobile menu on the bathroom category page, as I see it still works fine.
2. For the single image shortcode on the bathroom page, to make two columns on the mobile, please go to the page, edit column/ responsive and select column 6 for the mobile device as this: https://prnt.sc/s11dro
3. For the breadcrumb, I have added the custom CSS to mobile the breadcrumb to bottom as you want. Please check it again.
Please check it again.
Thanks.
Hi again.
Yes, your site info has protected. I have checked and helped you installed the required plugin and imported demo data. But some images can't import to your site.
Can you check your PHP server config and increase some value as this article: https://yolotheme.com/knowledge-base/recommended-php-configuration-limits/ then we will help you import the demo image again.
Please check it and let us know again.
Thanks.
Hi.
Thank you for contacting us.
Can you give us your site URL, admin account? We will help you check the purchase code issue soon.
Thanks.
Hi again.
We have checked and found the issue from the optimized plugin. I have ignored the js from our plugin. Now it works fine.
Please check it again.
Thanks.
6 years, 2 months ago in reply to: All headers except for Header1 working not correctly,all HTML Settings destroyed #21008Hi.
Thank you for contacting us.
Please give us your site admin account. We will help you check that issue soon.
Thanks.
Hi.
Thank you for contacting us.
Please give us the admin access, we need to check the config.
Thanks.
Hi again.
We have checked and found that issue, but maybe you have to change the admin account.
Please check it and give us access to your site again. We will help you fix that issue soon.
Thanks.
Yes, please let us check it again because we use the jquery to calculate the height of the image tag.
Thanks.
Hi again.
We have checked your site and see the issue from the web version image of the Imagify plugin. Because the plugin can't get the height of the image when you enabling that option.
Please check it again.
Thanks.
Please give us your site admin account, we will help you check that issue again.
To protect your site info, please set a private reply for the admin account.
Thanks.
Hi again.
Maybe have the cache issue on your browser. Please check it again.
Thanks.
Hi.
Thank you for contacting us.
Please give us your site admin account. We will help you check it soon. Maybe have the CSS issue.
Thanks.
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