Jackie

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Viewing 15 posts - 3,466 through 3,480 (of 5,025 total)
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  • 5 years, 10 months ago in reply to: Images in the Slider #20771

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    Sorry for the late response.

    As I see, you have got the slider image for your site.

    Please check it and let us know again if you still have that issue.

    Thanks.

    5 years, 10 months ago in reply to: Header #20770

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    Please give us your site URL, admin account. We will help you find the CSS to change that color as you want.

    Thanks.

    5 years, 10 months ago in reply to: Installation and configure the sofani theme #20769

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    To fix the slider issue on the mobile, please go to revolution slider and edit the slider config, it will help you have a perfect slider on the mobile: https://prnt.sc/rgb3y1

    Please check it again.

    Thanks.

    5 years, 10 months ago in reply to: Wishlist button #20768

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    To show the wishlist icon, you need to enable 3rd plugin: https://wordpress.org/plugins/yith-woocommerce-wishlist/

    Please check it and let us know again.

    Thanks.

    5 years, 10 months ago in reply to: Editor users cannot view or edit Pages #20767

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us and sorry for the late response.

    As I see, everything is fine, the pages management still appears on your dashboard. Maybe you have fixed the issue.

    Please let us know again if you still have the issue.

    Thanks.

    5 years, 10 months ago in reply to: Various Issues #20766

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    Yes, we have the option at Theme options/ Page Settings/ Single Blog to change the height of the page heading for the single blog page. https://prnt.sc/rgaw25

    We have fixed that issue on your site.

    Please check it again.

    Thanks.

    5 years, 10 months ago in reply to: Selection other page for mobile home #20765

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    You can't select another page for the mobile view, but you can show/ hide the row section for the mobile or desktop, please edit the page and check column setting to show hide the section as you want: https://prnt.sc/rfwpux

    Thanks.

    5 years, 10 months ago in reply to: My Home Page Section Parallax Background Image Stretched on Iphone Mobiles #20759

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Yes, we have added the code to help you show the wishlist icon on the mobile.

    For the parallax background, please clear or refresh your cache and check it again.

    Thanks.

    5 years, 11 months ago in reply to: Rev Slider doesn't fit in desktop view. #20744

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    Please go to revolution slider/ edit the slider as you want and change the height of this slider like this: https://prnt.sc/relbn8

    Please check it again.

    Thanks.

    5 years, 11 months ago in reply to: Clients on shop page #20743

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    To change the logo on the shop page, please check the footer block and edit the footer to change the logo.

    To edit the logo, you need to enable WPBakery for footer block post type.

    Thanks.

    5 years, 11 months ago in reply to: Various Issues #20741

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    We have checked and fixed that issue on your site.

    For the upcoming event, please select the start date in the future. https://prnt.sc/rejk37

    Please check it again.

    Thanks.

    5 years, 11 months ago in reply to: My Home Page Section Parallax Background Image Stretched on Iphone Mobiles #20740

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    With the WPBakery page builder, the parallax effect doesn't work on the mobile.

    If you want to show the background on the mobile, we can help you add the custom CSS.

    Please check it and let us know again.

    Thanks.

    5 years, 11 months ago in reply to: Wishlist Icon is not visible in Mobile View #20739

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    Sorry, we don't have the option to show the wishlist icon on the mobile header, because the mobile header to small to add more icon.

    Thanks.

    5 years, 11 months ago in reply to: Rubino – categories home #20738

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    We have checked and fixed the category home page on your site by saving the YL products categories shortcode again.

    Please check it again.

    Thanks.

    5 years, 11 months ago in reply to: Products Not Displayin #20725

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    Please give us your site admin account. We will help you check it again.

    Thanks.

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