Jackie

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Viewing 15 posts - 3,481 through 3,495 (of 5,025 total)
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  • 5 years, 11 months ago in reply to: how to use wpml and change header and footer text #20712

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Yes, please check it again.

    Thanks.

    5 years, 11 months ago in reply to: Various Issues #20709

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    I have checked and fixed the issue on your site.

    1. The navigation missing at the homepage from the Page options issue: https://prnt.sc/rdmre4

    2. I have enabled the WPbakery page builder for the footer block. Now you can edit the footer as the page: https://prnt.sc/rdms16

    We also checked another issue.

    Please check it again.

    Thanks.

    5 years, 11 months ago in reply to: Various Issues #20704

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Yes, please set a private reply for your site info. It will protect your information.

    Thanks.

    5 years, 11 months ago in reply to: Theme Installation Issue #20703

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    We have checked and helped you fix the theme install issue.

    Where did you buy the theme? Can you tell me know?

    Thanks.

    5 years, 11 months ago in reply to: Product pages won't load #20700

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    As I see, the issue from the page loading effect.

    Please go to Theme option, and disable "Page Preloader" option.

    Thanks.

    5 years, 11 months ago in reply to: Theme Installation Issue #20698

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    This is the screenshot about the theme install from your file. It still works fine.

    Please check it and give us your site info. We will help you check it soon.

    Thanks.

    5 years, 11 months ago in reply to: Rubino – categories home #20697

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    Please give us your site URL, admin account. We will help you check the issue soon.

    Thanks.

    5 years, 11 months ago in reply to: Various Issues #20696

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    Can you give us the site admin account? We need to check the theme config to help you resolve all the issues.

    Thanks.

     

    5 years, 11 months ago in reply to: Theme Installation Issue #20695

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    Please give us your site URL, admin account. We will help you check and install that theme to your site soon.

    Thanks.

    5 years, 11 months ago in reply to: how to use wpml and change header and footer text #20694

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    We have checked and fixed the translate issue on your site.

    Please check it again. Or you can follow the topic to resolve that issue: https://wpml.org/forums/topic/problem-with-footer-blocks-in-sofani-theme-yolotheme/#post-1462497

    Thanks.

    5 years, 11 months ago in reply to: Theme Installation Issue #20685

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    Please extract the package file from Envato, you will see the folder theme files, then install the yolo-kidzone.zip file on that folder.

    Thanks.

    5 years, 11 months ago in reply to: Problem for import Demo #20681

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    Yes, we have to access your site and fixed the import demo issue.

    Please check it again.

    Thanks.

    5 years, 11 months ago in reply to: Instagram doesn't show #20679

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121
    This reply has been marked as private.
    5 years, 11 months ago in reply to: Demo #20678

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    As I see, you can ignore that message and go to the front-end and check the demo content on the home page.

    Please check it and let us know again. If you still have the issue, please give us your site URL, admin account. We will help you check it soon.

    Thanks.

    5 years, 11 months ago in reply to: Sofani theme – style css missing can not install theme #20675

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    Maybe you forgot to extract that file download from Envato. Please extract that file, you will see the theme files folder and install the yolo-sofani.zip file.

    Please check it again.

    Thanks.

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