Jackie

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Viewing 15 posts - 3,616 through 3,630 (of 5,036 total)
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  • 6 years, 9 months ago in reply to: 500 Error after installing Template #20283

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Hi.

    Thank you for contacting us.

    Please give us your site URL, admin and FTP account.

    We will check and debug that issue soon.

    Thanks.

    6 years, 9 months ago in reply to: WordPress Error #20263

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Thanks.

    6 years, 9 months ago in reply to: Setup LookBook v3 Style #20259

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Yes, we have checked and fixed that issue with header color.

    Please check it again.

    Thanks.

    6 years, 9 months ago in reply to: Setup LookBook v3 Style #20257

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Yes, we have checked and imported the slider to your site.

    Please check it again.

    Thanks.

    6 years, 9 months ago in reply to: WordPress Error #20254

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Hi again.

    We have checked your site and helped you import the revolution slider.

    Now everything is fine, you can check and set up your site data as you want.

    Thanks.

    6 years, 9 months ago in reply to: Setup LookBook v3 Style #20253

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Hi.

    Thank you for contacting us.

    Please give us your site URL, admin account. We will help you check it soon.

    Thanks.

    6 years, 9 months ago in reply to: Lightbox customisation #20252

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Hi again.

    I have helped you add the custom code to plugin WooCommerce.

    Please do not update that plugin, it will remove the custom code.

    You can check it again.

    Thanks.

    6 years, 9 months ago in reply to: WordPress Error #20247

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Sorry, I can't access your site. Please check it again. Maybe you have block access from another country.

    My IP address is 14.177.235.13

    Thanks.

    6 years, 9 months ago in reply to: How to remove demo? #20245

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    To reset the database, you can use a plugin Database reset.

    Thanks.

    6 years, 9 months ago in reply to: Lightbox customisation #20244

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Hi again.

    The popup windows are using PrettyPhoto jquery, the jQuery from WooCommerce are overwrite the jQuery in our plugin.

    We can help you increase the width of popup and add fullscreen for youtube, but it needs to change the jQuery in the WooCommerce plugin. When you updating the WooCommerce, it will remove the jQuery.

    Thanks.

    6 years, 9 months ago in reply to: How to remove demo? #20242

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Hi.

    Thank you for contacting us.

    As I see, you can reset the database and click to import demo one times again. Do not click duplicate to import demo data. It will duplicate import data.

    Thanks.

    6 years, 9 months ago in reply to: WordPress Error #20241

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Yes, you can send your site info to our [email protected] email.

    Or you can send the reply with a private reply option. It also protects your site info.

    Thanks.

    6 years, 9 months ago in reply to: Cannot Install Demo Content #20236

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Hi again.

    Please reply to the message with a private check. https://prnt.sc/qcuoke

    It will help you protect your reply info.

    Thanks.

    6 years, 9 months ago in reply to: WordPress and plugins issue #20235

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Yes, We have installed the cache plugin to help you improve the site speed.

    Can you check it again?

    Thanks.

    6 years, 9 months ago in reply to: Lightbox customisation #20234

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5132

    Hi.

    Thank you for contacting us and sorry for the late response.

    Are you talking about the Portfolio lightbox or what?

    Please tell us to know again. Don't forget to give us the site info you want to do the custom.

    Thanks.

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