Jackie

[Jackie]

Hi.

Thank you for contacting us and sorry for the late response.

Please give us your site URL, admin and FTP account.

We will help you check that issue soon.

Thanks.

Add New Note to this Reply

[Jackie]

Hi.

Thank you for contacting us.

To set up your customize the theme, please go to Motor/ Theme options and set up your site as you want.

Our theme using Theme options, not the Customizer.

And please give us your site URL, admin and FTP account. We will help you check that issue again.

Thanks.

Add New Note to this Reply

[Jackie]

Hi.

Thank you for contacting us.

You can ignore the message and go to the home page to see, the data demo has installed on your site.

Please give us the site URL, admin account. We will help you check it again.

Thanks.

Add New Note to this Reply

[Jackie]

Yes, we have checked and found the issue from the cache plugin.

Now everything fine.

Please check it again.

Thanks.

Add New Note to this Reply

[Jackie]

Maybe have the cache on the chrome browser.

Please check it again.

Thanks.

Add New Note to this Reply

[Jackie]

Hi again.

We have checked and found the issue from your plugins folder. https://prnt.sc/q8qlpo

As I see, you have changed the plugins folder to "plugins1". That is a reason you can't get the plugin for your site.

We have fixed that issue on your site.

Please check it again.

Thanks.

Add New Note to this Reply

[Jackie]

Thanks, please let us know again if you still have that issue.

Thanks.

Add New Note to this Reply

[Jackie]

Hi again.

We have checked and fixed the issue with the Twitter share button.

Please check it again.

Thanks.

Add New Note to this Reply

[Jackie]

Hi again.

To remove space between Yolo banner shortcode with style 2, you can use the custom CSS below:

.banner-shortcode-wrap.style_2 { margin: 0; }

Thanks.

Add New Note to this Reply

[Jackie]

Hi again.

We have helped you remove the portfolio link. To make the lightbox appear on click on the title or the full image instead of icon only, we will check it and let you know again.

Thanks.

Add New Note to this Reply

[Jackie]

Yes, we have checked and fixed that issue on your site. Now you can play the video as you want.

Please check it again.

Thanks.

Add New Note to this Reply

[Jackie]

Hi again.

Please check your folder config again. It can't create a folder when installing the plugin.

https://prnt.sc/q88zgl

Thanks.

Add New Note to this Reply

[Jackie]

Yes, we have checked and fixed that issue on your site with the category.

Please check it again.

Thanks.

Add New Note to this Reply

[Jackie]

Hi again.

The FTP account returns empty folder. Can you check it again?

Thanks.

Add New Note to this Reply

[Jackie]

Yes, I remember that.

Please give us the FTP account info. I have changed the source code via File manager plugin, its response to the error.

Thanks.

Add New Note to this Reply

[Author]

Posts