Jackie

[Jackie]

Hi.

Thank you for contacting us.

Please check the message via the contact form, message config as this: https://prnt.sc/q1doxf

Thanks.

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[Jackie]

Yes, to make the logo bigger, you need to reduce "logo top/bottom padding" options, and reduce navigation distance.

We have helped you do that. Please check it again.

Thanks.

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[Jackie]

1. For the search on the top bar, we use the product search shortcode, not the WordPress search default. For your search, you can use the custom CSS below:

.header-6 .yolo-top-bar aside. widget_search .search-field {

1. background-color: transparent;
2. color: #fff;

}

2. For the hamburger menu, we use the option "Canvas menu" for the Header customize. https://prnt.sc/q0it2w

Please check it again.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

The menu item still appears on the menu, it just goes line down.

I have resized the logo to help you show that menu item.

Please check it again.

Thanks.

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[Jackie]

Yes, please give us your site admin and FTP account.

We will help you check the source code.

Thanks.

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[Jackie]

Hi again,

Sorry for the late response.

As I see, everything works fine on your site.

Please check it and let us know again if you need help.

Thanks.

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[Jackie]

Hi again.

For the custom post type as event or portfolio, we don't support custom menu as the page.

So you can't select the menu for that post.

Please check it again.

One more thing, we have received a bad review from you about our item. As you see, it will affect our business.

If yes, please help us remove that review on Envato.

Thanks.

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[Jackie]

Yes, we have checked and fixed that issue on your site.

Please check it again.

Thanks.

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[Jackie]

Hi again.

Yes, sometimes the shortcode has an issue with Instagram. We have installed another plugin to help you show the Instagram.

Please check it again.

Thanks.

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[Jackie]

Hi again.

Sorry for the late response.

We have checked and helped you remove the space between the menu and the sub-menu item.

Please check it again.

For the product page, we don't see that issue. Can you give us an image of that?

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

Please give us your site URL, admin account. We will help you check it again.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

1. To remove "ist_products_toolbar clearfix" you can use the custom CSS below:

.list_products_toolbar { display: none;}

For the mobile, I don't see that issue, can you give us a screenshot?

2. For the mobile issue. As I see, the issue from the footer.

Please add the custom CSS below. It will help you fix the issue.

@media (max-with: 767px) {
  footer { margin: 0; }
  footer .vc_row { margin: 0; }
}

Please check it again.

Thanks.

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[Jackie]

Hi Shanees.

1. To edit the footer, please go to BeGreen/ Footer block and select the footer to edit. As I see, you are using footer -1.

https://prnt.sc/pyuq80

2. To edit the header, please check the header via Theme options/ Header/ and change the options as you want.

3. For the product image, please go to edit the product and upload your image as you want.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us and sorry for the late response.

1. For the top bar, you can use the HTML content to input the icon as this: <i class="fa fa-address-book" aria-hidden="true"></i>

2,3. Yes, as I see, you have the issue with CSS, please give us your site URL, we will help you check the CSS issue.

4. To reduce menu navigation, please check the config via theme options:

Header/ header ( 1,2,3.. ) options/ Header Navigation/ and change header navigation distance.

Please check it again.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

As I see, you are hiding the page title on both desktop and mobile by adding the custom CSS below:

.page-title-inner h1 {
    display: none !important;
}

If you want to use the custom for the mobile screen. You need to use the custom CSS below:

@media (max-width: 600px) {
  .page-title-inner h1 {
    display: none !important;
  }
}

Please check it again.

Thanks.

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