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6 years, 9 months ago in reply to: Stuck at "Import all widgets successfully, please wait process posts…" #19643
Hi.
Thank you for contacting us.
Please give us your site URL, admin account. We will help you check the import demo again.
Don't forget to increase your PHP config as this article, it will avoid the timeout when importing demo.
https://yolotheme.com/knowledge-base/recommended-php-configuration-limits/
Thanks.
Hi again.
Yes, we can access to your site admin but the SFTP account doesn't correct. Can you check the SFTP account again?
We also try another Instagram plugin on your site, but it also can't work with your account. I don't know why. I need more time to check it.
Thanks.
Hi.
Thank you for contacting us.
Please give us your site URL, admin and FTP account. We will help you check it soon.
Thanks.
6 years, 9 months ago in reply to: Hiding elements and sections on mobile but visable on desktop #19628Hi again.
The WPbakery page build has the option visible for the row and column section.
Please check the page again.
Thanks.
Hi again.
We don't have the option to change the offcanvas menu.
But if you want to change that color, you can provide the custom CSS.
Thanks.
Hi.
Thank you for contacting us.
Please give us your site info with the Naveda theme. We will help you check it again.
Thanks.
Yes. If you still have the question, please let us know again.
Thanks.
Yes, I can access to your FTP, but for the wp-admin. It doesn't let me access to your site dashboard.
Can you create a link with that shortcode and turn off the maintenance mode. I can check the layout and debug via the source code.
Thanks.
Hi again.
I have checked and fixed the blurred image. Can you give us some image of the responses issue? As I see, it still looks fine.
Thanks.
Hi again.
Sorry, the SFTP account info is not correct. It doesn't let me access to your site. If yes please give me the Cpanel account. We can access your site with that account.
We also try to install some Instagram plugin to get the image on your site, but it not working. I'm not sure about that, but maybe the issue from your server.
Please check it and give us that info again. We can help you check it.
Thanks.
Yes, please create a page with the Yolo Recent News shortcode and select the category to show the content as you want.
Or you also can use the Yolo Blog shortcode.
Please try it again.
Thanks.
Hi again.
I have checked and helped you install the demo data.
Please check it again.
Thanks.
Hi again.
Where the location you have added the custom CSS? Please let us know again.
For the add to cart button, you can try the CSS below to change the color:
html .site-content-single-product .single-product-info .summary-product-wrap form.cart .button, html .site-content-single-product .single-product-info .summary-product-wrap form.cart .added_to_cart {- background-color: #ffcc00;
}Do you want to change the menu item on the mega menu? https://prnt.sc/p3wagsFor the menu item, maybe we can help you add the custom CSS.Please check it and let us know again.Thanks.Hi again.
After added the 85.235.222.222 http://www.mazzini47.com to host file on the local. It still doesn't let me access to your website. Do you have any idea about that?
Thanks.
Hi again.
We have added the custom to help you add the link to the product image.
Please check it again.
Thanks.
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