Jackie

[Jackie]

Hi Everyone.

Thanks for contacting us.

We are so sorry for late response. Because we had a lunar new year one week so we cannot help you. Hopefully, you can understand for us.

With our updated version, you need to save and rebuild the CSS again, because all our new style ( color, font ) will be build to file wp-content/themes/yolo-motor/assets/css/custom-style.css. It will be overwritten by our updated version.

That is why you should save & generate CSS on the theme option again.

Thank you.

Jackie.

 

Add New Note to this Reply

[Jackie]

Hi Again.

We have checked and fixed the issue on your site.

Please check it again.

Thank you.

Jackie.

Add New Note to this Reply

[Jackie]

Hi Again.

I have checked and select page container for the page setting on the theme options.

Now the page displays fine. Just you page layout full width for the page if you want. Example the full-width layout for the homepage.

Please check it again.

Thank you.

Jackie.

Add New Note to this Reply

[Jackie]

Yes. Let me check your site again.

Thank you.

Jackie.

Add New Note to this Reply

[Jackie]

Yes, that is our holiday in my country. Okay, let me check your site again.

Thank you.

Jackie.

Add New Note to this Reply

[Jackie]

Hi again.

Sorry for the late response.

We have checked your another ticket and we will help you check the issue soon.

Thank you.

Jackie.

Add New Note to this Reply

[Jackie]

Hi.

Thank you for contacting us and sorry for the late response. We are in the Lunar New Year holiday.

Can you give us the authentication account again? We can't access your site.

Thank you.

Jackie.

Add New Note to this Reply

[Jackie]

Hi Katla.

Thank you for contacting us and sorry for the late response. We are in the Lunar New Year holiday.

Can you give us your site info again? We will help you check it soon.

Thank you.

Jackie.

Add New Note to this Reply

[Jackie]

Hi.

Thank you for contacting us.

We have checked your site again, try to edit the home page with the visual composer, it still works.

On the home page, we changed the product to decaura bricks, change the yolo banner shortcode title.

Everything still works fine.

Please check your site again.

Thank you.

Jackie.

Add New Note to this Reply

[Jackie]

Hi.

Thank you for contacting us.

Can you give us your site URL, admin, FTP account? We will help you check that issue again.

If yes, please give us the cPanel account, it can help you fix your site when have to change the database.

Thank you.

Jackie.

Add New Note to this Reply

[Jackie]

Hi.

Thank you for feedback us.

We have checked your site and found the issue with your custom font.

https://prnt.sc/hfpkfa

Please check the code load to the font on your site, it should load with HTTPS method.

Thank you.

Jackie.

Add New Note to this Reply

[Jackie]

Hi Again.

Thank you for feedback us.

I think the issue with your config. Can you give us your site URL, admin account again?

Thank you.

Jackie.

Add New Note to this Reply

[Jackie]

Hi again.

#1. We use style fullwidth for your header,

#2. We add CSS to reduce logo max-height when responsive on your site at theme options/ Custom CSS.

You can find the CSS

html header.header-8 .yolo-header-nav-wrapper .container .yolo-header-wrapper .header-left .header-logo a img {
   max-height: 90px !important;
}

Please check it again.

Thank you.
Jackie.

Add New Note to this Reply

[Jackie]

Hi Again.

Yes, we can help you do it.

Please give us the admin account again.

We will help you check it again.

Thank you.

Jackie.

Add New Note to this Reply

[Jackie]

Hi Again.

Thank you for feedback us.

If still have any issue, please don't hesitate to contact us again.

Thank you.

Jackie.

Add New Note to this Reply

[Author]

Posts