Jackie

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Viewing 15 posts - 4,036 through 4,050 (of 5,032 total)
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  • 8 years, 8 months ago in reply to: Purchase Code Validation Fail #12255

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi.

    Thank you for feedback us.

    We have check your site and found the issue with PHP setting it to small.

    That is why you can't install the visual composer or revolution slider to your site.

    https://prnt.sc/gwcpwj

    You can refer the article to increase your setting fit with your site.

    Recommended PHP Configuration Limits

    To install the dummy data, you need to install yolo-sofani-framewok plugin first then increase the PHP setting. Because it effects to response time on your site when getting the image from our server.

    And with purchase code, can you check the cURL on your server. It needs to enable this function.

    Please check it again.

    Thank you.

    Jackie.

     

    8 years, 8 months ago in reply to: ThemeForest Purchase Code failed #12252

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi Again.

    Thank you for feedback us.

    We have fixed the issue on our server.

    Now your purchase has activated.

    Please check it again.

    Thank you.

    Jackie.

    8 years, 8 months ago in reply to: Purchase Code Validation Fail #12251

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi Again.

    Thank you for feedback us.

    We have fixed that issue on our server. Now you can verify the purchase code.

    Please check it again.

    Thank you.

    Jackie.

    8 years, 8 months ago in reply to: Purchase validation code fail #12250

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi Again.

    Thank you for feedback us.

    We have fixed that issue on our server. Now you can verify the purchase code.

    Please check it again.

    Thank you.

    Jackie.

    8 years, 8 months ago in reply to: Purchase validation code fail #12249

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi Again.

    Thank you for feedback us.

    We have fixed that issue on our server. Now you can verify the purchase code.

    Please check it again.

    Thank you.

    Jackie.

    8 years, 8 months ago in reply to: Purchase Code Validation Fail #12248

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi.

    Thank you for feedback us.

    We have added the purchase to your site and validated this code.

    Please check it again.

    Thank you.

    Jackie.

    8 years, 8 months ago in reply to: Purchase Code Validation Fail 2 #12247

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi.

    Thank you for feedback us.

    We have added the purchase to your site and validated this code.

    Please check it again.

    Thank you.

    Jackie.

    8 years, 8 months ago in reply to: Empty page after demo uploading #12210

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Okay, thank you for feedback us. 🙂

    8 years, 8 months ago in reply to: visual composer activate problem #12208

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Yes. I found that issue on your site. I have turned off Visual Composer plugin on your site and everything gone.

    Can you give us the FTP account? We will help you debug that issue and update the plugin soon.

    Thank you.

    Jackie.

    8 years, 8 months ago in reply to: Variations products issue #12207

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi.

    Thank you for contacting us.

    Can you give us your site URL, admin, FTP account?

    We will help you check that issue again.

    Thank you.

    Jackie.

    8 years, 8 months ago in reply to: Empty page after demo uploading #12206

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi Again.

    I have checked your site and found the issue with WooCommerce version. Your site uses old version 2.6.x. But with the latest version, we have updated our theme to fix the issue with WooCommerce 3.x

    Maybe some function not work with that version ( 2.6.4)

    Can you upgrade that plugin to the latest version?

    Thank you.

    Jackie.

    8 years, 8 months ago in reply to: layout changed after theme update #12181

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi.

    Thank you for feedback us.

    Yes. We can remove the important in next update.

    Don't worry about that.

    Thank you.

    Jackie.

    8 years, 8 months ago in reply to: Stuck at "Please wait process post #30…" when importing demo content #12177

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Okay, feedback us again if you still have any question.

    Thank you.

    Jackie.

    8 years, 8 months ago in reply to: Empty page after demo uploading #12176

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi Again.

    Thank you for feedback us.

    The admin account doesn't work.

    Please check it again.

    Thank you.

    Jackie.

    8 years, 8 months ago in reply to: center text #12174

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi.

    Thank you for contacting us.

    Can you give us the demo URL about that issue? We will help you find the CSS to do it.

    Thank you.

    jackie.

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