Jackie

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Viewing 15 posts - 4,066 through 4,080 (of 5,025 total)
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  • 8 years, 4 months ago in reply to: Menu color not changing.. #11992

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Okay, we have checked your site and fixed that issue.

    Please check it again.

    Thank you.

    Jackie.

    8 years, 4 months ago in reply to: Products displaying going down instead of across in columns #11990

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    Please give us your site URL, admin account. We will help you check that issue on your site.

    The image size is default on WooCommerce, you can change the product image size at WooCommerce/ Settings/ Products/ Display as this https://prnt.sc/gs5duq

    Thank you.

    Jackie.

    8 years, 4 months ago in reply to: Product images being cut off #11987

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    Can you give us your site URL, admin account? We will help you check that issue on your site and find the solution for you soon.

    Thank you.

    Jackie.

    8 years, 4 months ago in reply to: Error page 404 ( key=wc_order) after checkout #11984

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi Again.

    I have fixed that issue on your site.

    The issue from your permalink setting.

    Please check it again.

    Thank you.

    Jackie.

     

    8 years, 4 months ago in reply to: Mobile menu not working. #11927

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Okay, please check it again, I have changed the mobile menu to fly menu. And can you try to use chrome browser on mobile to check it?

    Thank you.

    Jackie.

    8 years, 4 months ago in reply to: Mobile menu not working. #11924

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    This is screenshot on android device.

    Please check it again. I think have some cache on your mobile.

    Thank you.

    Jackie.

    8 years, 4 months ago in reply to: Mobile menu not working. #11923

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Okay, please wait for me, I'll help you check on android device.

    Thanks.

    Jackie.

    8 years, 4 months ago in reply to: Mobile menu not working. #11920

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121
    This reply has been marked as private.
    8 years, 4 months ago in reply to: Custom Colours #11918

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi Again.

    Sorry for late response.

    Please don't do anything on your site. We are trying to help you fix the header to make it better.

    Once again, our theme don't use customizer, if you need to change anything, please go to BeGreen/ Theme options.

    Thank you.

    Jackie.

    8 years, 4 months ago in reply to: *urgent* theme broken since last update? #11916

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi Ralamb000.

    Sorry for the issue.

    Because have the cache on your site.

    Now everything works fine.

    Please check it again.

    Thank you.

    Jackie.

    8 years, 4 months ago in reply to: Mobile menu not working. #11915

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi Again.

    Sorry for the issue.

    Because have the cache on your site.

    Now everything works fine.

    Please check it again.

    Thank you.

    Jackie.

    8 years, 4 months ago in reply to: *urgent* theme broken since last update? #11910

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi All.

    Sorry for that issue.

    We have released update version 1.2.4.1 to fix the issue about js script file.

    Shodan: please update this theme again, we don't have your site admin to help you do it.

    Ralamboo: We have your site admin account and help you update this theme.

    Please check it again.

    Thank you.

    Jackie.

    8 years, 4 months ago in reply to: Custom Text Content not rendering correctly. #11906

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi Again.

    Sorry for the late response.

    With the text in line 2, we have added the CSS to help you fix that issue.

    Please check it again.

    Thank you.

    Jackie.

    8 years, 4 months ago in reply to: Top Menu not displaying #11905

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for feedback us and sorry for the late response.

    1. To display the content on the top bar, you needs to go to theme options/ Header/ Top Bar and select the widget for the top bar display as this https://prnt.sc/gr0fgq

    2. Then go to widget manage/ example top bar right/ I see you have use custom menu widget but doesn't select menu for this widget. https://prnt.sc/gr0fys

    I have select the menu for this widget and now it appears on the top bar.

    Please check it again.

    Thank you.

    Jackie.

     

    8 years, 4 months ago in reply to: Instagram Logo no longer appearing in the Mega Menu #11901

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for feedback us.

    We have checked your site but not found the issue.

    Can you tell me again what is the browser or MAC/Windows device have the issue?

    We will help you check it again.

    Thank you.

    Jackie.

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