Jackie

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Viewing 15 posts - 4,306 through 4,320 (of 5,032 total)
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  • 8 years, 10 months ago in reply to: Problem with the loading of the demo content #10806

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi Again.

    Sorry for the late response.

    We have checked and imported the dummy data to your site.

    Now you can setup your site.

    Thank you.

    Jackie.

    8 years, 10 months ago in reply to: Header 2 Typo got instantly smaller, can't be fixed #10786

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Okay, please check your site again. Because you have enabled float option for the header.

    Thanks.

    8 years, 10 months ago in reply to: Problem with the loading of the demo content #10779

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi.

    Thank you for contacting us.

    We have checked your site and found the issue with import demo content.

    Can you give us your FTP account? We need to debug something.

    Thank you.

    Jackie.

    8 years, 10 months ago in reply to: Sidebar creation broken #10778

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi Again.

    We have checked and fixed that issue on your site.

    Please check it again.

    Thank you.

    Jackie.

    8 years, 10 months ago in reply to: Header background color stuck on white #10777

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi.

    We have fixed that issue on your site.

    Now the header background color will get the color of header navigation, you can change the color at Header/ header 2 ( the header select at header options ) / header navigation as this http://prntscr.com/g72kui

    Please check it again.

    Thank you.

    Jackie.

    8 years, 10 months ago in reply to: Sidebar in Portfolio Single #10774

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi.

    Thank you for contacting us.

    Yes, The page layout options not work for Single portfolio details page. We just support the single portfolio layout as theme options/ portfolio settings/ single portfolio layout as this http://prntscr.com/g728jq

    Thank you.

    Jackie.

    8 years, 10 months ago in reply to: Site Gone Full Width?? #10773

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Okay, when you use image for background of slider and want them to image to fit your screen, please check the position X, position Y for the image as this http://prntscr.com/g7272p

    Please check your site again, you will see that.

    Thank you.

    Jackie.

    8 years, 10 months ago in reply to: revolution slider is not working #10770

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi Again.

    We have checked your site and imported the slider to your site.

    Now it working fine.

    Please check it again.

    Thank you.

    Jackie.

    8 years, 10 months ago in reply to: revolution slider is not working #10743

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi.

    Thank you for contacting us.

    As I see, you have the issue with installing our dummy data.

    Please give us your site URL, admin account, we will help you check it again.

    Thank you.

    Jackie.

    8 years, 10 months ago in reply to: Install Rubino theme to dashboard site not goes to default theme style #10742

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi Aryanravi.

    Thank you for contacting us.

    Can you give us your site admin account? We will help you check your site setting again.

    Thank you.

    Jackie.

    8 years, 10 months ago in reply to: Header background color stuck on white #10736

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi Whittymedia.

    Thank you for feedback us.

    That is our mistake, we have miss CSS for this options.

    Please check your site again, we have fixed that issue.

    Thank you.

    Jackie.

    8 years, 10 months ago in reply to: Change WooCommerce Additional Information title #10735

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi.

    Thank you for contacting us.

    The text title "Additional information" from WooCommerce plugin, you can use some translate plugin as "Loco translate" find the text in WooCommerce plugin and translate to another text as you want.

    It will help you in that case.

    Please check it again.

    Thank you.

    Jackie.

    8 years, 10 months ago in reply to: Cannot modify title tag and colour in Text Block with Visual Composer #10734

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi Sebstinus.

    Thank you for feedback us.

    We have checked your site and update the visual composer to 5.2.1 version. Now it working fine.

    Please check it again.

    Thank you.

    Jackie.

    8 years, 10 months ago in reply to: language files deleted #10733

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi Alexandre.

    Thank you for feedback us.

    Yes, we know your issue and we will consider about that function in next version.

    But, you can put the language file to system folder as languages/themes/yolo-rubino-<locale>.po.

    It will not delete when update the theme.

    Thank you.

    Jackie.

    8 years, 10 months ago in reply to: Updated theme and now get fatal error #10732

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi.

    Thank you for feedback us.

    We have fixed that issue on your site.

    Please check it again.

    Thank you.

    Jackie.

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