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Hi.
Thank you for contacting us.
The text title "Additional information" from WooCommerce plugin, you can use some translate plugin as "Loco translate" find the text in WooCommerce plugin and translate to another text as you want.
It will help you in that case.
Please check it again.
Thank you.
Jackie.
Hi Sebstinus.
Thank you for feedback us.
We have checked your site and update the visual composer to 5.2.1 version. Now it working fine.
Please check it again.
Thank you.
Jackie.
Hi Alexandre.
Thank you for feedback us.
Yes, we know your issue and we will consider about that function in next version.
But, you can put the language file to system folder as languages/themes/yolo-rubino-<locale>.po.
It will not delete when update the theme.
Thank you.
Jackie.
Hi.
Thank you for feedback us.
We have fixed that issue on your site.
Please check it again.
Thank you.
Jackie.
Hi.
Thank you for contacting us.
Can you give us your site URL, admin account? We will help you check that issue again.
Thank you.
Jackie.
Hi Sophie.
Thank you for feedback us and sorry for the late response.
With the white line down the whole page on the home page, the issue from your revolution slider setting. We have helped you check and fix that issue again.
Please check your site again.
Thank you.
Jackie.
Hi jwdesignsllc.
Thank you for contacting us.
Yes, we will update this theme in next time.
Please waiting for us.
Thank you.
Jackie.
Hi Again.
Please give us your site admin, FTP account again. We will help you check that issue soon.
Thank you.
Jackie.
Hi ibenjo.
Thank you for feedback us.
I have checked your site and found the issue with the Order page.
I think your PHP version too old (5.3.3), that make some function not work. You should upgrade your PHP to 5.5 or higher, and increase your PHP setting as our recommend https://yolotheme.com/knowledge-base/recommended-php-configuration-limits/
It will make your site faster. And if the issue still has, please give us FTP account again. We need to debug on your site.
Thank you.
Jackie.
Hi Sherijen1.
Thank you for feedback us.
The issue from your update version, you are missing update all our plugin. Please update our plugin ( Yolo Rubino Framework, YL Product layout to the latest version) and also update our theme to 1.1.0.1 version.
It will help you fix that issue.
Once again, your site info doesn't correct, I can't access to your site.
Thank you.
Jackie.r
Hi Harlix.
Thank you for feedback us.
We have checked and fixed that issue on your site.
Please check it again.
Thank you.
Jackie.
Hi Raising.
We have fixed the issue on your site by save the theme options and clear your site caching.
Because we have changed some config.
Now your site working fine.
Please check it again.
Thank you.
Jackie.
Hi.
Thank you for feedback us.
Yes, you need to update our plugin too.
If have any question, please contact us again.
Thank you.
Jackie.
Hi.
Thank you for contacting us.
Can you give us your site URL, admin account?
We will help you check that issue again.
Thank you.
Jackie.
