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Thank you for feedback us.
We have checked your site and found you not enable visual composer for this post type.
To enable/disable visual composer for the post type, you can go to visual composer/ role manager/ post type: custom and check to post type you want.
We have helped you do it.
Please check your site and let us know again if still have any issue.
Regards.
Jackie.
Hi Marin.
This isn't chrome feature, this is authentication of your site to protect back-end.
You can try to open private browse, you will see this popup.
Please check it and let us know again.
Regards.
Hi.
We found our theme have the issue with this shortcode if select data by trainer ID. You can try to select data by category, it still works. Or use single trainer shortcode to get each trainer.
We will check our theme and update soon.
Regards.
Jackie.Please see my screenshot.
Regards.
Hi Marin.
Thank you for feedback.
Your access need authentication required.
Please give us this account too.
Regards.
Jackie.
Hi.
Thank you for feedback us.
We have fixed this issue on your site.
Please check it and let us know again if still have any issue.
Regards.
Jackie.
Hi Again.
We have help you fixed this issue with menu active item.
With update theme, can you give us your FTP account? we will help you update the latest version and fix the bug if have.
Regards.
Jackie.
Hi Cagose.
Thank you for feedback us.
We have checked your site and found this issue. Because this home page has a custom config to hide top bar. You can check again at page options/ page top.
Now your site has top bar as theme options config.
Please check it and let us know again if still have any issue.
Regards.
Jackie.
Hi Gumbeaux.
Are you say search icon in the search form at the off-canvas menu?
I'm not sure, because you use Ajax search pro, not of our widget, and it uses SVG to render this icon.
Please check it and let us know again.
Regards.
Jackie.
Thank you for feedback us.
With your site, this code at line 122, and we have done it. Please not this custom to avoid missing when update this theme.
Regards.
Jackie.
Hi.
Thank you for feedback us.
Can you give us your site URL and admin account?
Our developer will help you check it soon.
Regards.
Jackie.
Hi.
Thank you for contacting us.
Are you mean three gray balls when loading gallery? This is visual composer shortcode animation.
We think we can't hide it.
Regards.
Jackie.
Hi Amirmacgad.
Thank you for feedback us.
We have checked your site and we see your theme version too old.
Please update our latest version of this theme, because we have the config for shop product display fit rows will help you fix this issue.
Regards.
Jackie.
Okay, with contact form error at contact page, you just need to go to edit page, select contact form shortcode and select contact form again. Now it works.
Please check it again.
Regards.
Hi Pda.
Thank you for contacting us.
With page title background option, we have two positions for the change it. One at theme option, and one at page options.
We have checked the chisiamo page and see you have custom page title background.
Maybe your issue resolved.
Please check it and let us know again.
Regards.
Jackie.
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