Forum Replies Created
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Posts
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Hi Ivan.
I see you changed your menu, but what is your issue in this case? You can select your shop menu item.
Regards.
Hi Pda.
With this issue, can you give us FTP account? We will help you debug this source code.
Regards.
Jackie.
Hi Jeff.
Thank you for waiting for us.
We have checked your site and found the issue with another plugin. It makes your dashboard to slow. We also disable some plugin and now it works fine.
Can you check your site again and remove another plugin it not necessary.
Regards.
Jackie.
Hi Mike.
We so sorry for late response.
We have fixed this issue with Save & Generate CSS button.
Please check it and let me know again.
With the slider, you should export your slider first then reinstall this plugin again.
Regards.
Jackie.
Hi again,
Thanks for your feedback.
Could you please give us a 5-star rating if you feel happy with our product and custom support service.
It is important to us since it gives us more motivation and confidence to serve you even better.
Here is our product link:https://themeforest.net/item/motor-vehikal-motorcycle-online-store-wordpress-theme/15895102
Thank you very much.
YoloTheme
Hi Ivan.
Yes, our theme has the issue with the site have to the menu item when the main menu over one row, it will can't select to the submenu.
We will find the solution to fix the issue with this case.
Regards.
Hi Mike.
Can you give us your site URL and admin account? we will help you check this issue again.
With Slider, do you reinstall revslider plugin again and slider blank? I think this can't delete your slider content. We have check this solution and slider data still have.
Check it and let me know again.
Regard.
Jackie.
Hi Gumbeaux.
Thank you for contacting us.
Yes, you can make slow down for submenu transition by use some custom CSS below
.navbar-nav > li.menu_style_dropdown > ul, .navbar-nav > li.menu_style_tab > ul, .navbar-nav > li.menu_style_column > ul { -webkit-animation-duration: 1s; animation-duration: 1s; }Time duration is a transition timing for submenu appear.
Check it and let me know again if you need something.
Regards.
Jackie.
Hi Ivan,
I have checked your site and see, you have too many menus, it over two row, that is the reason you can't select to the submenu. I also help you delete some duplicate menu. Now it works fine.
Please check it and let me know again.
Regards.
Jackie.
Hi, CharlB.
We so sorry for late response.
We have checked your site and help you add some custom CSS for the header.
Please check your site and let me know again if you need something.
Regards.
Jackie.
Hi Ashi.
The Yolo Client is one of our shortcodes. To use this shortcode, the first you need enable visual composer for the page, and go to page details and click add an element, you will see this shortcode.
Please check my screenshot http://prntscr.com/e32g8u
If your page have client logo, you will see this shortcode at edit page.
Regards.
Jackie.
Hi Titietiene.
We so sorry for late response.
I have checked your site and found the issue from some plugin.
I have disabled some plugin and your site speed better.
Please check it and let me know again. If some plugin not needs, you should disable or remove.
Regards.
Jackie.
Hi.
Thank you for waiting for us and so sorry for late response.
Yes, I think issue from the plugin and need an update version from this author. I also check another theme and it still not works with the cache plugin.
Regards.
Jackie.
Hi Pda.
Thank you for contacting us.
Can you give us your site URL and admin account via private reply?
I'll help you check this issue soon.
Regards.
Jackie.
Hi Again.
We so sorry for late response. We have come back to work.
We have check your site and changed something config ( remove padding options at the logo ), change body font to open sans. It still work fine.
You can check it and let me know again if still have issue.
Regards.
Jackie.
