Forum Replies Created
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Hi Ashi.
The Yolo Client is one of our shortcodes. To use this shortcode, the first you need enable visual composer for the page, and go to page details and click add an element, you will see this shortcode.
Please check my screenshot http://prntscr.com/e32g8u
If your page have client logo, you will see this shortcode at edit page.
Regards.
Jackie.
Hi Titietiene.
We so sorry for late response.
I have checked your site and found the issue from some plugin.
I have disabled some plugin and your site speed better.
Please check it and let me know again. If some plugin not needs, you should disable or remove.
Regards.
Jackie.
Hi.
Thank you for waiting for us and so sorry for late response.
Yes, I think issue from the plugin and need an update version from this author. I also check another theme and it still not works with the cache plugin.
Regards.
Jackie.
Hi Pda.
Thank you for contacting us.
Can you give us your site URL and admin account via private reply?
I'll help you check this issue soon.
Regards.
Jackie.
Hi Again.
We so sorry for late response. We have come back to work.
We have check your site and changed something config ( remove padding options at the logo ), change body font to open sans. It still work fine.
You can check it and let me know again if still have issue.
Regards.
Jackie.
Hi Tubbergen.
Thank you for choosing our product and so sorry for late response.
Yes, our theme compatible with the free plugin - YITH plugin compare and wishlist. You can check it on our demo site. If your site not work, you can give us your site URL and admin account. We will help you check this issue soon.
Regards.
Jackie.
Hi both.
Do you want to remove client logo at the bottom page? This is "Yolo Client" shortcode.
To remove, please edit your page and find the shortcode.
Regards.
Jackie.
Hi Damosaurus.
I'm so sorry for late response, we have a Lunar holiday, and have come back to work.
And I have check your site and see you change the admin account. Please let us help you check your site again. We will help you check anything, if not as you want, we can give a refund for you.
Regards.
Jackie
Hi Arempelou.
Thank you for choosing our product and so sorry for late response, we are in Lunar holiday.
We have checked your site and see a blank page. Can you check it and give us your site info, admin account again?
We will help you check this issue soon.
Regard.
Jackie.
Hi.
Thank you for choosing our product and so sorry for late response, we are in Lunar holiday.
We have checked your site and found issue with header style.
Can you give us your site admin account and FTP account?
We will help you check this issue soon.
Regards.
Jackie.
Hi Damosaurus.
We so sorry for late response
We have fixed this issue with save & generate CSS button.
Please check your site again.
Regards.
Jackie.
Hi Again.
I have checked your site and see you changed logo height.
If still have issue, please let us know again.
Regards.
Jackie.
Hi Ivan.
Thank you for choosing our product.
We have check your site and maybe it still under construct.
Please check it and let me know how to access your site again.
Regards.
Jackie.
Hi Mike.
Thank you for feedback us.
We have check our theme and don't see this issue. Maybe you need to select data for product shortcode again.
And to update revolution slider, please delete this plugin and re-install again, it will get the latest version from our server.
Regards.
Jackie.
Hi Again.
Sorry for late response.
We can't access to your second site moto.stillwelllperformance.com.au.
Please check it and give us an image or screen shot about the header you want. We will help you do it.
Regards.
Jackie.
