Forum Replies Created
-
Posts
-
Hi Shashirekha,
Thank you for waiting for us.
I have fixed issue with header sticky scheme on your site.
Can you check it and let me know if you still have the issue.
Regards.
Jackie.
Hi again.
Thank you for yours understand.With coming soon page, because you set up online in the past, and now the future your site will online. Please make your online time in the future.
With logo height, I'll help you check this again.
Regards.
Jackie.
Hello Itehouse.
Yes, you can use some photo on our demo to your site.
With the top transparent photo, can you explain more your issue? or give us some image to explain this.
Regards.
Jackie.
Hello, Eluyendyk.
I'm Jackie from YoloTheme.
I'm so sorry for this confuse. Because our theme has two option for page setting, one at theme options and one on page options. Page option will have priority with theme options. That is why you can't see any change at home page when change at theme options.
Now your site has same menu with another page. Please check it and let me know again.
One again, I'm sorry for the old issue.
Regards.
Jackie.
Hello Nelo.
Thank you for feedback us.
If you have any question, please don't hesitate contact us again.
Regard.
Jackie.Hi Masha,
I have checked your variable product, and see your issue. Becuase one of your product variation don't have a price, that why you see shows this message. Please insert a full value for all variable attribute for the product.
Regards.
Okay, I have help you fixed issue with recent post shortcode. Now it display as our demo.
Please check it again.
Regards.
Jackie.
Hello Jang,
I have fixed this issue at recent news shortcode with a post without feature image.
Now it works fine.
Please check it and let me know again if you have the issue.
Regards.
Jackie.
Now it runs faster. Yes, old code can make your site slow, but we have updated code again.
Hi Oramweb.
I'm sorry for late response.
I fixed this issue on your site, but I forgot to let you know.
Can you check it and let me know again?
Regards.
Jackie.Hi.
I have fixed your site, now it works again.
I think with new update it will help you fix this issue with overload.
Please check it and let me know again.
Regards.
Please see my attach file. How to access to your site FTP manager? Let me know again.
Regards.
Hi,
We can't login to your FTP, please check your info again: host, username, password.
Yes. We will find the issue to help you fix the problem with overload.
Regards.
Jackie.
Hi again.
Do you have FTP account? Please give us this account, we have updated our plugin yolo-sofani-framework and it has a bug with your site. And now we need your FTP account to access your site and fix this issue soon.
With the new version, we fixed post type for woocommerce shortcode to help you fix an issue with the site have many product items. Maybe can help you fix the issue with slow SQL.
Regards.
Jackie.
