Forum Replies Created
-
AuthorPosts
-
This reply has been marked as private.
Hi Dev,
Please check this account again, we can't access to your site.
Regards.
Jackie.Hello Billy,
Thank for feedback us.
To leave the menu bar and the logo fixed on the top of the pages, you can turn off the sticky menu on customizer, and I see you did it. And with sticky logo appear when scroll page, can you give us your wp-admin account? we need to check something.
I see you have an issue with revolution slider config. Plase see my attach, your site appears space blank when responsive, that reason from revolution slider, we can help your config it.Regards.
Jackie.
Hi Billy,
To get our plugin from Themeforest, please extract our theme zip file, you will folder plugins. It contains the latest version of all our plugins ( visual, revolution...).
Please try it again, or can you give us your site? we will help you check it.
Regards.
Jackie.Hello, Weartoday.pl.
Thank for contacting us.
Can you give us your wp-admin and FTP account via private message? We will help you check it soon.
Regards.
Jackie.Hello, Marcel.
Thank for your feedback and we're sorry for late response.
This language from the plugin, we will give you language file of this plugin. Please check attach the file.
Regards.
Jackie.
Hi, Billymakelu.
Thank for your feedback us.
We're sorry, customer info will be private.Please download our latest version of this plugin on Themeforest and install on your site again.
If still have the issue, please lets us know and give us your site. Our dev will help you check it soon.Regards.
Jackie.Hello, Dariofailla.
Thank you for choosing our product.
Can you give us your site and FPT account via private too, we will help you check it soon.Regards.
Jackie.
Hello Daniel,
Thank you for contacting us.
To change the size of logo image, please go to customize/header/logo and change image height option to larger.
Regards.
Jackie.Hello,
Thank you for contacting us.
To get the latest version of Visual composer, please download our latest theme on Themeforest.
Regards.
Jackie.
Hello Guys,
We have released a new version to fix this issue and issue with WooCommerce 2.5.1. You can check out and update this. But please backup your site to reduce risk.
Regards.
Jackie.Hello Siblings,
Thank you for feedback us.
To change product image, you must install Regenerate Thumbnails plugin fist, then go to woocommerce->setting and product tabs choose the display and enter your product image size.
After do it, go to tools->Regen Thumbnails and regenerate image again.If you still have issue, please feedback us and give us your site. We will help you soon.
Regards.
Jackie.Hello.
To get list of yolo_newsletter shortcode, you must add MailChimp API key to MailChimp Settings config at customizer/site enhancement/Mailchimp setting.
Regards.
Jackie.Hello, Sibling.
Thank you for choosing our product.
I'm sorry, we don't have a option for change size of yolo_image shortcode. We will update this config soon. So you can add extra class and CSS for this.
Regards.
Jackie.Hello, Skynnydoubley.
Thank you for choosing our product and Happy New Year.
I'm sorry for your issue, so can you give us your FTP and admin account via private message? We will help you check this issue soon.Regards.
Jackie -
AuthorPosts
