Forum Replies Created
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AuthorPosts
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Hello Marcel.
Can you give us your site again? We need to check it.
Regards.
Jackie.Hello Marcel.
You can put your translations at:
wp-content/languages/plugins/yolo-canifa-library-$locale.mo
(e.g. yolo-canifa-library-en_US.mo) to keep them safe from loss during updates.Regards.
Jackie.Hello, Weartoday.
Thank you for feedback us.
We have been installed the latest version of Visual Composer on your site. Now it working.
Please check it and feedback us again if you have the issue.
Regards.
Jackie.Hello Billy.
Thank you for feedback us.
Please check your login account detail again. I can't login to your site :(.Regards.
Jackie.Hello Weartoday,
Can you give us wp-admin access account? It has authentication required.Regards.
Jackie.Hi Dev,
I just give you screenshot for ERROR: Invalid username. Lost your password?
Please check it and give use your wp-admin account again.
Regards.This reply has been marked as private.Hi Dev,
Please check this account again, we can't access to your site.
Regards.
Jackie.Hello Billy,
Thank for feedback us.
To leave the menu bar and the logo fixed on the top of the pages, you can turn off the sticky menu on customizer, and I see you did it. And with sticky logo appear when scroll page, can you give us your wp-admin account? we need to check something.
I see you have an issue with revolution slider config. Plase see my attach, your site appears space blank when responsive, that reason from revolution slider, we can help your config it.Regards.
Jackie.
Hi Billy,
To get our plugin from Themeforest, please extract our theme zip file, you will folder plugins. It contains the latest version of all our plugins ( visual, revolution...).
Please try it again, or can you give us your site? we will help you check it.
Regards.
Jackie.Hello, Weartoday.pl.
Thank for contacting us.
Can you give us your wp-admin and FTP account via private message? We will help you check it soon.
Regards.
Jackie.Hello, Marcel.
Thank for your feedback and we're sorry for late response.
This language from the plugin, we will give you language file of this plugin. Please check attach the file.
Regards.
Jackie.
Hi, Billymakelu.
Thank for your feedback us.
We're sorry, customer info will be private.Please download our latest version of this plugin on Themeforest and install on your site again.
If still have the issue, please lets us know and give us your site. Our dev will help you check it soon.Regards.
Jackie.Hello, Dariofailla.
Thank you for choosing our product.
Can you give us your site and FPT account via private too, we will help you check it soon.Regards.
Jackie.
Hello Daniel,
Thank you for contacting us.
To change the size of logo image, please go to customize/header/logo and change image height option to larger.
Regards.
Jackie. -
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