Jackie

[Jackie]

Hi.

Thank you for contacting us.

Do you want to use our theme with Elementor Pro? Please give us your site URL, admin account. We will access your site to help you check the issue.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

Please give us your site URL and admin account. We will access your site to help you check the issue.

Thanks.

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[Jackie]

Hi.

I have checked and fixed the space issue on your site. Please recheck it.

Regards.

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[Jackie]

Hi.

I have checked your blog page, it has the same font as your home page. https://prnt.sc/_KpTm191sWdN

What is the issue with your blog page? Can you give me some screenshots about that?

Thanks.

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[Jackie]

Hi.

To translate the string in the teacher details page, you can use the loco translate plugin and find the string in the theme language. https://prnt.sc/ZoV6CKAEb3E9

To translate the footer and assign the page for each language as you want, you can use the WPML plugin.

Please recheck it.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

Please give us your site URL and admin account. We will access your site to help you check the config.

Thanks.

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[Jackie]

Hi.

To disable the portfolio details link, it need to change the source code.

I can't edit your source code with the WP File manager plugin. https://prnt.sc/rl-obNCbGe87

Please give us more permission or give us an FTP account. We will access the source code to help you disable the link.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

Yes, we are using the google font when you change the font in the theme options. To use the local font, please give us your site access info again. We need access to your site to help you check it.

Thanks.

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[Jackie]

Hi.

Please give us the site admin account again. Maybe you have changed that account.

Thanks.

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[Jackie]

Hi.

For the first loading time, it will get 15 items first. As I see, your first 15 items are in the Email Marketing category. That is why it shows no items when you click on another filter. Click to load more, that will help you have items in another category. Or you can re-order the portfolio items.

Please check it.

Regards.

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[Jackie]

Hi Ketjona.

As I see, you have installed and imported the demo content to your site. But to check the bac-end issue, please give us your site admin account.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

As I see, you have an issue with the menu config.

Please give us your site admin account. We will access your site to help you fix the issue.

Thanks.

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[Jackie]

Hi.

I still can access your site, but it also takes a long time. Do you think the issue is from the server or hosting? Can you change the PHP time limit on the PHP config? Maybe that can help you fix the 500 error.

Please recheck it.

Regards.

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[Jackie]

Hi.

Thank you for contacting us.

Please give us your site URL, admin, and FTP account. For the technical issue, we need access to your site to check.

Thanks.

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[Jackie]

Thank you for your feedback.

If you need help, please let us know again.

Regards.

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