Jackie

[Jackie]

Hi Zubair.

Please go to edit the page, we also have the option on the page to overwrite the logo at the theme options.

Edit the page without Elementor.

Thanks.

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[Jackie]

Hi.

Thank you for your feedback.

"While they were equally captivated by the theme, they expressed a strong desire for me to deliver a copy of it, disregarding the proper channels to obtain the theme legally."

Sorry, I do not understand what you said. Are you want to clone the theme and remove all our trademarks? We don't allow you to do that.

If you have any issues with our theme, please let us know. We will help you check. And if you have any ideas to improve the theme, don't hesitate to contact us.

Thanks.

 

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[Jackie]

Yes, if you need help, please let us know again.

Thanks.

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[Jackie]

Hi.

I have checked and fixed that issue on your site.

Please recheck it.

Thanks.

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[Jackie]

Hi.

The admin account doesn't correct. Please recheck it. https://prnt.sc/Q2kqTE4a_U1c

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

Maybe have some issues with CSS. Please give us your site URL and admin account. We need check it on your site.

Thanks.

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[Jackie]

Hi.

Thank you for purchasing our theme.

1. To keep your current website online, you should backup your site to the sub-domain, and sub-folder and upload a new theme Jhana to the sub-domain. Then you can set up the new site as you want.

2. Please use the child theme to customize the theme, the child theme will not overwrite when updating the theme.

Thanks.

 

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[Jackie]

Hi.

Sorry, we only have the function to import the class from iCal. We don't have the email function you want.

To import the event from iCal to your site, please check the config at the Classes/ Sync & Import.

Thanks.

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[Jackie]

Hi.

I have checked your site. The calendar still displays on the mobile. If you have class at the current time, you will see the list info on the mobile: https://prnt.sc/HO3Y8YYm7pp-

Thanks.

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[Jackie]

Hi.

You can't use the theme license to activate the plugin license. We have uploaded the last version to our server. You can get that version from our server.

We also helped you update the plugin.

Please recheck it.

Thanks.

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[Jackie]

Hi.

I have checked and fixed that issue on your site.

Please recheck it.

Thanks.

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[Jackie]

Hi.

I have checked and fixed the issue with the shopping cart content.

Please recheck it.

Thanks.

 

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[Jackie]

Hi.

I have checked your product page, please do not turn off the header on/off option at the page header tab. https://prnt.sc/L36m6wIlWvH1

That will turn off your header of the product page you are edit.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

For the favicon icon, please go to Customize/ Site identity to upload your favicon icon. I have uploaded your favicon icon. Please recheck it.

https://prnt.sc/M9EiCLIbDg2j

Thanks.

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[Jackie]

Hi.

I have checked and helped you fix the issue with the menu and button font.

Please recheck it.

Thanks.

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