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Hi.
I have checked the maintenance mode on the theme options. It still works fine. I have disabled the lite speed cache to help you check the site. You need to clear the cache when you change the website.
Thanks.
Hi.
I have enabled the WPBakery page builder for the class custom post type, now you can edit the class with WPBakery page builder and edit the class info as you want. https://prnt.sc/MkcbEQzBpQKn
Please recheck it.
Thanks.
Hi.
I have checked your site. The text you see on each page from the header topbar content. I see you have disabled the content. If you want to change that text, you can go to Appearance/ Widgets/ Top Bar left. https://prnt.sc/kCqXGYnGkX0D
Please recheck it.
Thanks.
2 years, 10 months ago in reply to: Logo is incorrect when browsering in mobile. / Product pictures wouldn't appear #29213Hi.
We have checked and helped you fix the woocommerce outdated template file issues.
Please recheck it.
Thanks.
Hi.
To change the custom content on the header, please go to theme options/ header/ header 1 options/ text content: https://prnt.sc/bHj9LwA0Bive
I have changed some content on this field, and it still changes at the front end.
2. For the off-canvas menu sidebar, we also have the option for the off-canvas, you can check the options at theme options/ header/ header 1 options/ header customize navigation: https://prnt.sc/etIaKD5Y5kIk
The off-canvas sidebar gets the content from the widgets/off-canvas widgets: https://prnt.sc/i7shetBL1Q8v
Please recheck it.
Thanks.
Hi.
Please add the custom CSS below, which will help clickable to the image.
.woocommerce . product-thumb .product-link { display: block; };Please recheck it.
Thanks.
This reply has been marked as private.2 years, 10 months ago in reply to: Logo is incorrect when browsering in mobile. / Product pictures wouldn't appear #29202Hi.
I have checked your site and found the issue from the lazy image load. After deactivating that option, now you can see the image.
Please recheck it.
Thanks.
Hi again.
Please give us admin permission for that account. I still can't access your back-end dashboard.
I need to access your site then I'll help you check another question.
Thanks.
This reply has been marked as private.Hi.
Please give us your site URL, admin account. We will access your site to help you check the content issue.
Thanks.
Hi.
Maybe you have updated the theme. I see the file has been modified on Mar 5, 2023. https://prnt.sc/cyKlQXzNQN4a
I have copied the code to help you change the doctor slug.
wp-content/themes/yolo-medilab/framework/core/functions/class-breadcrumb.php
Please recheck it.
Thanks.
2 years, 10 months ago in reply to: Logo is incorrect when browsering in mobile. / Product pictures wouldn't appear #29195Hi.
The admin account doesn't correct. Please recheck it.
Thanks.
Hi Hannes.
I have checked and helped you fix that issue. The issue is when you don't have to select the footer at the theme options.
Now it works fine. Please recheck it.
Thanks.
Hi.
Thank you for contacting us.
1. For the header customize, please go Medilab/ Theme options/ Header/ Header 1 options (maybe you are using header 1), then you can edit the header 1 content. https://prnt.sc/AwhNfyMTmjke
2. For the footer, please go to Elementor/ Settings/ General/ Post type and check to Footers, then you can edit the footer block with the Elementor. https://prnt.sc/l0oPzFDRWR7H check to Services, Doctors and Departments to edit the custom post type with Elementor.
Please recheck it.
Thanks.
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