Jackie

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Viewing 15 posts - 1,111 through 1,125 (of 5,025 total)
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  • 3 years, 1 month ago in reply to: Add custom font #28661

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    For the Font awesome error issue, I just deactivated and activated the plugin and the error has gone.

    Please recheck it.

    Thanks.

    3 years, 1 month ago in reply to: Service URL #28655

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Please give us your site URL, admin account. We will help you check that issue.

    Thanks.

    3 years, 1 month ago in reply to: Service URL #28654

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Please give us your site URL, admin account. We will help you check that issue.

    Thanks.

    3 years, 1 month ago in reply to: Logo change doesn't work #28653

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    I have checked and fixed that issue on the service page.

    Please recheck it.

    Thanks.

    3 years, 1 month ago in reply to: Stock Photography Use? #28652

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Yes, you can use the image on our demo. We use the image from free resources.

    Thanks.

    3 years, 1 month ago in reply to: Favicon Setup? #28651

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    To set the favicon, please go to Appearance/ Customize/ Site Identity and upload your icon as you want. https://prnt.sc/JhKeIRC_NEec

    Thanks.

    3 years, 1 month ago in reply to: Problem with font awesome #28650

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi Gabriel.

    Please create a new ticket and give us your site info. We will access your site to help you solve the issue.

    Thanks.

    3 years, 1 month ago in reply to: Add custom font #28649

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    I have checked the "Any Font" plugin and assigned the Maharlika font to the headline tag. It works fine.

    Please recheck it.

    Thanks.

    3 years, 1 month ago in reply to: please respond to my tickets 3 days now? #28648

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Sorry for the late response.

    We have checked and helped you fix the issue with the contact form 7 style.

    Please recheck it.

    Thanks.

    3 years, 1 month ago in reply to: Contact form styling #28647

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    I have checked and fixed the issue with contact form 7.

    The issue from the last update of the Contact form plugin.

    Please recheck it.

    Thanks.

    3 years, 1 month ago in reply to: How do you install the demo? #28630

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Please install all required plugins, then go to Kannabis/ Import Data and click to install the demo.

    http://docs.yolotheme.com/kannabis/#import_demo_content

    Wait a few minutes to import demo data.

    Thanks.

    3 years, 1 month ago in reply to: Logo change doesn't work #28629

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    1. I have checked and fixed the Contact form issue on your site. Please recheck it.

    2. For the background video, this is the delay time when the video play, this is the default of the Elementor. I'll check and le you know.

    Thanks.

    3 years, 1 month ago in reply to: Service URL #28627

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    This is the custom post type slug name, to change that name, you need to change the source code at file:

    /wp-content/plugins/trusmile-framework/includes/posttypes/service.php line 51

    /wp-content/plugins/trusmile-framework/includes/posttypes/doctor.php line 52

    After changing that, please go to Settings/ Permalink and save the config again.

    Thanks.

    3 years, 1 month ago in reply to: How to display doctors dynamically #28626

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    With the current function, you must select the doctor to list on the widget.

    We will update the widget to get the list of doctor without selecting ID.

    Thanks.

    3 years, 1 month ago in reply to: Add custom font #28625

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    I can't install and activate the WP File manager plugin to check the source code. Can you give me the FTP account?

    For the Font Awesome plugin, maybe you have removed that plugin. I don't see that on the plugins management.

    Please check it and give us an FTP account.

    Thanks.

     

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