Jackie

[Jackie]

Hi Gabriel.

Please create a new ticket and give us your site info. We will access your site to help you solve the issue.

Thanks.

Add New Note to this Reply

[Jackie]

Hi.

I have checked the "Any Font" plugin and assigned the Maharlika font to the headline tag. It works fine.

Please recheck it.

Thanks.

Add New Note to this Reply

[Jackie]

Hi.

Sorry for the late response.

We have checked and helped you fix the issue with the contact form 7 style.

Please recheck it.

Thanks.

Add New Note to this Reply

[Jackie]

Hi.

I have checked and fixed the issue with contact form 7.

The issue from the last update of the Contact form plugin.

Please recheck it.

Thanks.

Add New Note to this Reply

[Jackie]

Hi.

Please install all required plugins, then go to Kannabis/ Import Data and click to install the demo.

http://docs.yolotheme.com/kannabis/#import_demo_content

Wait a few minutes to import demo data.

Thanks.

Add New Note to this Reply

[Jackie]

Hi.

1. I have checked and fixed the Contact form issue on your site. Please recheck it.

2. For the background video, this is the delay time when the video play, this is the default of the Elementor. I'll check and le you know.

Thanks.

Add New Note to this Reply

[Jackie]

Hi.

This is the custom post type slug name, to change that name, you need to change the source code at file:

/wp-content/plugins/trusmile-framework/includes/posttypes/service.php line 51

/wp-content/plugins/trusmile-framework/includes/posttypes/doctor.php line 52

After changing that, please go to Settings/ Permalink and save the config again.

Thanks.

Add New Note to this Reply

[Jackie]

Hi.

Thank you for contacting us.

With the current function, you must select the doctor to list on the widget.

We will update the widget to get the list of doctor without selecting ID.

Thanks.

Add New Note to this Reply

[Jackie]

Hi.

I can't install and activate the WP File manager plugin to check the source code. Can you give me the FTP account?

For the Font Awesome plugin, maybe you have removed that plugin. I don't see that on the plugins management.

Please check it and give us an FTP account.

Thanks.

 

Add New Note to this Reply

[Jackie]

This reply has been marked as private.

Add New Note to this Reply

[Jackie]

Yes, if you need help, please let us know again.

Thanks.

Add New Note to this Reply

[Jackie]

Hi.

Thank you for contacting us.

To change that text, please use the 3rd translate plugin Loco translate and find the text in our theme to translate the text to another text as you want. https://prnt.sc/cOlpJ8C8rtFh

Please recheck it.

Thanks.

Add New Note to this Reply

[Jackie]

Hi.

You don't need to download the file package install again.

Please give us your site info, admin account. We can help you check the install issue.

Thanks.

Add New Note to this Reply

[Jackie]

Hi.

After adding the font to the plugin, you need to use CSS to call the font-name to the font-end.

Please give us your site info, we will help you check it.

Thanks.

Add New Note to this Reply

[Jackie]

Hi.

Thank you for contacting us.

Please give us your site info again. We will help you check it.

Thanks.

Add New Note to this Reply

[Author]

Posts