Page 9 – YoloTheme

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1 year, 5 months ago in reply to: Mobile menu doesn’t work #33812

Jackie
YoloTeam

Topics: 0
Posts: 5131

Hi.

Thank you for contacting us and sorry for the late response.

I have checked your site, the mobile menu still works fine. https://prnt.sc/fCVn-7Jqs5pI

Please let us know again if you still have the issue.

Regards.

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1 year, 5 months ago in reply to: I have installed the theme but it is not working. #33810

Jackie
YoloTeam

Topics: 0
Posts: 5131

Hi heeramun

Yes, please create a new support ticket and provide us with your site info, admin account. We will access your site to help you check the issue.

Regards.

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1 year, 5 months ago in reply to: No getting the same preview of my website after installing the plugin #33801

Jackie
YoloTeam

Topics: 0
Posts: 5131

Hi.

I have checked your class details page. https://prnt.sc/14-UX8lcqPNx

It still works fine. Please provide us with your image issue again. You add the image to another online resource.

Regards.

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1 year, 5 months ago in reply to: I cannot change the content on my footer and header sidebar #33800

Jackie
YoloTeam

Topics: 0
Posts: 5131

Hi.

Thank you for contacting us.

First, enable the Elementor editor for the Footer block to edit the footer.

Please go to Elementor/ Settings/ General/ and select "footer" for the post type option.

Please recheck it.

Regards.

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1 year, 5 months ago in reply to: No getting the same preview of my website after installing the plugin #33792

Jackie
YoloTeam

Topics: 0
Posts: 5131

Hi.

Thank you for contacting us.

Please provide us with your site URL and admin account. We can help you check the issue.

Regards.

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1 year, 5 months ago in reply to: Showing Double Header #33791

Jackie
YoloTeam

Topics: 0
Posts: 5131

This reply has been marked as private.

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1 year, 5 months ago in reply to: Showing Double Header #33368

Jackie
YoloTeam

Topics: 0
Posts: 5131

Hi.

We have checked and replied to your email. If you need help, please let us know again.

Regards.

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1 year, 5 months ago in reply to: After updating my theme my site doesn´t work #33367

Jackie
YoloTeam

Topics: 0
Posts: 5131

This reply has been marked as private.

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1 year, 5 months ago in reply to: Yolo BeGreen Child contains outdated copies of some WooCommerce Template Files #33365

Jackie
YoloTeam

Topics: 0
Posts: 5131

Hi.

Thank you for contacting us.

Yes, we will check and update our theme to fix the WooComemrce outdated template file issue.

Regards.

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1 year, 6 months ago in reply to: Showing Double Header #31842

Jackie
YoloTeam

Topics: 0
Posts: 5131

This reply has been marked as private.

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1 year, 6 months ago in reply to: Non-functional footer editing and changing fonts size on the site #31839

Jackie
YoloTeam

Topics: 0
Posts: 5131

Thanks. Please let us know soon, we will help you check it.

Regards.

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1 year, 6 months ago in reply to: Showing Double Header #31838

Jackie
YoloTeam

Topics: 0
Posts: 5131

Hi.

Thank you for contacting us.

Please provide us with your site URL, admin account. We will access your site to help you check it soon.

Regards.

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1 year, 6 months ago in reply to: After updating my theme my site doesn´t work #31837

Jackie
YoloTeam

Topics: 0
Posts: 5131

Hi.

Your attached file has the error. Please upload your file to the online store and give us the link again.

Regards.

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1 year, 6 months ago in reply to: After updating my theme my site doesn´t work #31832

Jackie
YoloTeam

Topics: 0
Posts: 5131

Hi.

I have set the discount via the Discount Rules option. The products page still loads fine. https://prnt.sc/FiimLsiby6gk

Please let us know how you see the issue. Where do you set the discount?

Regards.

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1 year, 6 months ago in reply to: Non-functional footer editing and changing fonts size on the site #31831

Jackie
YoloTeam

Topics: 0
Posts: 5131

Hi.

Thank you for contacting us.

To edit the footer, please go to Elementor/ Settings/ General and select "Footers" for the Post type option. Then, you can edit the footer with Elementor.

With the typography issue, please provide us with your site URL, admin account. We will access your site to help you check it soon.

Regards.

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