Jackie

[Jackie]

Yes, if you need help, please let us know again.

Thanks.

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[Jackie]

Hello.

Thank you for contacting us.

Please give us your site URL and admin account. We will help you check it soon.

Thanks.

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[Jackie]

Hello.

Thank you for contacting us.

Do you enable Elementor for the service custom post type? If not, please go to Elementor/ Settings/ General/ post type and check services, footers, and doctors. That will help you edit the service post type with Elementor.

Please recheck it, that will help you fix the issue. Or give us your site URL, and admin account. We will help you check it soon.

Thanks.

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[Jackie]

Hello.

Thank you for contacting us.

Please extract the file download from Envato. You will see the folder theme files to install.

Please recheck it, or give us your site URL, and admin account. We can help you check it.

Thanks.

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[Jackie]

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[Jackie]

Hi again.

We have checked your site and found the issue from the CSS at this file:

https://www.neosmedspa.com/stage/wp-content/uploads/fusion-styles/e5c3d90cb4e5eb9c8ad557df0f4be97c.min.css

https://prnt.sc/XxNEY8bnGCnZ

Please recheck your custom CSS again.

Thanks.

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[Jackie]

Hello.

Thank you for contacting us.

To display the portfolio, please go to edit the home page/ edit shortcode Yolo Portfolio and select the category source to display. https://prnt.sc/p33RyrjjYHM8

We have changed the shortcode to help you display that info.

Please recheck it.

Thanks.

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[Jackie]

Hi again.

That is the menu items. We have to go to Appearance/ Menus and helped you change the home menu item.

https://prnt.sc/M7-qYqfek4yX

Please recheck it.

Thanks.

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[Jackie]

Hi again.

We have checked your site, it gets the wrong URL for the script

https://13.38.221.225.nip.io/wp-content//bitnami/wordpress/wp-content/plugins/trusmile-framework/framework/ReduxCore/assets/js/vendor.min.js?ver=3.6.18

Do you know the site config for that URL?

Please give us an FTP account. We also need to check the source code.

Thanks.

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[Jackie]

Hi again.

As I see, you have created a new slider: "BHL tree & land service". Please go to edit the page/ edit the revolution slider and select that slider name. Then you will see the change.

Thanks.

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[Jackie]

Hello.

1. For the topbar left and the right content, you can change that info at the Appearance/ Widgets/ and check the Top Bar Left and Top bar right widget: https://prnt.sc/402dqSYz8Urt

2. For the header icon, please go to BeGreen/ Theme options/ header/ Header 6/ and check the header customize navigation option: https://prnt.sc/dV0e3IHNCLlo

Please recheck it.

Thanks.

 

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[Jackie]

Yes, we have checked and imported the demo data to your site.

Please recheck it.

Thanks.

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[Jackie]

Hi again.

Sorry, we can't help you check that at localhost. Please upload your site to hosting.

Or you can use the map from Elementor instead of our map to display 2 maps on the same page.

Then we will help you check it when your site is live.

Thanks.

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[Jackie]

Hi again.

We have checked your site, it requires PHP 7.2 or higher to install the WooCommerce plugin. Please upgrade your PHP to 7.2 or 7.3. Then we will help you check it again.

Thanks.

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[Jackie]

Hello.

Thank you for contacting us.

Please give us your site URL and admin account. We will help you check that issue.

Thanks.

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