Tracy Bui

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Viewing 15 posts - 346 through 360 (of 1,495 total)
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  • 8 years, 2 months ago in reply to: Title Tag – Images #12254

    Tracy Bui
    YoloTeam
    Topics: 0
    Posts: 1541

    Hi,

    Thanks for contacting us.

    You can use Text Block shortcode to display the image title and image alt by using HTML code.

    Please check, then feedback us.

    Best Regards,

    Tracy

    8 years, 2 months ago in reply to: I have setup your theme Sofani #12253

    Tracy Bui
    YoloTeam
    Topics: 0
    Posts: 1541

    Hi,

    Thanks for contacting us.

    Please make sure that you have used the latest version of Sofani theme & plugins. You should check again, then give us your website's URL & admin account and FTP account to check your website.

    Thank you.

    Tracy

    8 years, 2 months ago in reply to: Classes not showing up #12246

    Tracy Bui
    YoloTeam
    Topics: 0
    Posts: 1541

    Hi again,

    Thanks for contacting us.

    You absolutely create a Custom Field as Text to add Class Tags as you want. For example this image: https://prnt.sc/gwckzf 

    https://prnt.sc/gwcl3z

    You can make on your website, then feedback us.

    Best Regards,

    Tracy

    8 years, 2 months ago in reply to: Purchase code for BeHealth will not validate #12245

    Tracy Bui
    YoloTeam
    Topics: 0
    Posts: 1541

    Hi,

    Thanks for contacting us.

    Please give us your website's URL and admin account privately via checking Set as private reply checkbox. We will help you to check soon.

    Thank you.

    Tracy

    8 years, 2 months ago in reply to: Blank white space at the top of all pages (except home) #12244

    Tracy Bui
    YoloTeam
    Topics: 0
    Posts: 1541

    Hi,

    Thanks for contacting us.

    Please give us your website's URL and admin account privately via checking Set as private reply checkbox. We will check this issue soon.

    Thank you.

    Tracy

    8 years, 2 months ago in reply to: Google Maps doen't work after theme update #12243

    Tracy Bui
    YoloTeam
    Topics: 0
    Posts: 1541

    Hi, Ivan

    Thanks for contacting us.

    Please give us your website's URL and admin account privately again. Because we cannot access your website to check this issue.

    Thank you.

    Tracy

    8 years, 2 months ago in reply to: Purchase validation code fail #12242

    Tracy Bui
    YoloTeam
    Topics: 0
    Posts: 1541

    Hi,

    Thanks for contacting us.

    You forgot to give us your website's URL, please give us your website's URL we will check this issue as soon as possible.

    Thank you.

    Tracy

    8 years, 2 months ago in reply to: Purchase Code Validation Fail #12241

    Tracy Bui
    YoloTeam
    Topics: 0
    Posts: 1541

    Hi,

    Thanks for contacting us.

    Oh, that's very strange, some customers meet the issue as you. Please give us your website's URL and admin account privately via checking Set as private reply checkbox.

    We will help you to check soon.

    Thanks.

    Tracy

    8 years, 2 months ago in reply to: Purchase validation code fail #12240

    Tracy Bui
    YoloTeam
    Topics: 0
    Posts: 1541

    Hi, @designsc

    Thanks for contacting us.

    Please give us your website's URL and admin account privately via checking Set as private reply checkbox. We will check this issue as soon as possible.

    Thank you.

    Tracy

    8 years, 2 months ago in reply to: Common texts in Spanish #12239

    Tracy Bui
    YoloTeam
    Topics: 0
    Posts: 1541

    Hi again,

    Thanks for your feedback.

    We have got access to your website then found that you have translated the wrong file. You translated Yolo Rubino Framework but the correct file is Yolo Rubino https://prnt.sc/gwc3ns

    We helped you to create the Spanish language on Yolo Rubio https://prnt.sc/gwc3ns 

    Please translate this file, if you cannot translate, please give us an extra fee to help you. Because we helped you many times on other posts.

    Thanks for your understanding.

    Best Regards,

    Tracy

    8 years, 2 months ago in reply to: How to make Login & Register using Rubino Theme? #12238

    Tracy Bui
    YoloTeam
    Topics: 0
    Posts: 1541

    ok, you're welcome

    8 years, 2 months ago in reply to: Stuck at "Please wait process post #30…" when importing demo content #12237

    Tracy Bui
    YoloTeam
    Topics: 0
    Posts: 1541

    ok, you're welcome!

    8 years, 2 months ago in reply to: How to make Login & Register using Rubino Theme? #12216

    Tracy Bui
    YoloTeam
    Topics: 0
    Posts: 1541

    Hi,

    Thanks for contacting us.

    Please go to Theme Options > Header Icon Actions > Login/Register Popup: On  to turn on.

    Check it, then feedback us.

    Best Regards,

    Tracy

    8 years, 2 months ago in reply to: Logo Carousel pictures too big #12201

    Tracy Bui
    YoloTeam
    Topics: 0
    Posts: 1541

    Hi again, Ivan Nikolic

    Thanks for getting back to us.

    We are really sorry but we don't know the "logo carousel" which you want to focus? Please guide us to make this logo on your website, we will check the issue soon.

    Thank you.

    Tracy

    8 years, 2 months ago in reply to: html code in MINI CART #12199

    Tracy Bui
    YoloTeam
    Topics: 0
    Posts: 1541

    Hi,

    Thanks for your contacting us.

    We have got access to your website to check this issue, but it seems that Motor theme isn't compatible with your plugin and we don't support your plugin. We are so sorry but we cannot help you.

    Thanks for your understanding.

    Best Regards,

    Tracy

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