Tracy Bui

[Tracy Bui]

Hi again,

- These texts are the language of WooComerce plugin, please go to {root}/wp-content/plugins/woocommerce/i18n/languages/woocommerce.pot to translate.

- Please give us the link directly about "Accessories" text, we will check, then help you to hide it.

Best Regards,

Tracy

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[Tracy Bui]

Hi,

Thanks for contacting us.

We have got access to your website then helped you to configure again the shop page.  Now it works fine, please check this link: http://houseofamica.co.za/shop/

Best Regards,

Tracy

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[Tracy Bui]

Hi again, Br Joakim

Thanks for getting back to us and We are so sorry for late response.

We need more times to ask our developer about your question. Please go to WooComerce > Checkout > Checkout pages to select the page for cart page/ checkout page https://prnt.sc/gkwy8k

Best Regards,

Tracy

 

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[Tracy Bui]

Hi,

Thanks for contacting us.

What the product filter do you want to focus?

Do you want to configure as this link http://demo.yolotheme.com/rubino/shop/

Please describe your question as clearly as possible by images. We will help you to check soon.

Best Regards,

Tracy

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[Tracy Bui]

Hi again,

Thanks for contacting us and We are so sorry for late response.

We have got access to your website then checked your question. You have used the button of Visual Composer shortcode to build Watch video button so we cannot help to have a popup/ lightbox as you want.

This is the new feature, we think you should find the freelance developer to help you.

We are so sorry for this inconvenience and thanks for your understanding.

Best Regards,

Tracy

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[Tracy Bui]

Hi,

Thanks for contacting us and We are so sorry for late response.

Please use this Custom CSS segment on Theme Options > Custom CSS & Script > Custom CSS to display cart-icon:

.shopping-cart-wrapper .widget_shopping_cart_content .widget_shopping_cart_icon i.wicon{color:black !important;}

Check it, then feedback us.

Best Regards,

Tracy

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[Tracy Bui]

Hi again,

Thanks for your feedback and We are so sorry for late response.

Currently, on the mobile version, the banner will be displayed one column, this is the default. We are so sorry but we cannot help you to make 2 columns as you want.

Thanks for your understanding.

Best Regards,

Tracy

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[Tracy Bui]

Hi,

Thanks for contacting us and We are so sorry for late response.

Because you have clicked the button import demo many times that causing this issue.

Please help us to check:

1 - Your PHP version and PHP limited of your server. Following this blog for more details:

https://yolotheme.com/knowledge-base/recommended-php-configuration-limits/

2 - Go to Appearance > Menus > Delete the menu with the same name.

Please check, then feedback us soon.

Best Regards,

Tracy

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[Tracy Bui]

Hi again,

Thanks for your feedback and We are so sorry for late response.

We helped you to add Custom CSS segment on Theme Options > Custom CSS & Script > Custom CSS to fix this issue.

header.yolo-main-header .search-with-category .search-category-dropdown ul{list-style:none !important;}

it works fine.

Please check, then feedback us.

Best Regards,

Tracy

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[Tracy Bui]

Hi again,

Thanks for getting back to us and We are so sorry for late response.

1> Please go to {root}/wp-content/plugins/behealth-framework/includes/shortcodes/events-show/templates/gird.php then add this Custtom CSS segment to fix:

if ( ! function_exists( 'excerpt_event' ) ) :

function excerpt_event($limit, $content) {

$excerpt = explode(' ', $content, $limit);

if (count($excerpt)>=$limit) {

array_pop($excerpt);

$excerpt = implode(" ",$excerpt).'...';

} else {

$excerpt = implode(" ",$excerpt);

}

$excerpt = preg_replace('\[[^\]]*\]','',$excerpt);

return $excerpt;

}

endif;

as the image attachment.

2> We helped you to add this Custom CSS segment to fix the issue of Sticky Logo:

@media screen and (min-width: 992px) {

header.yolo-main-header .yolo-header-nav-wrapper.sticky-on .yolo-main-menu > li > a:before {

top: 40px;

}

}

3> We think you should use this Custom CSS to make the logo is larger:

header.header-8 .yolo-header-nav-wrapper .container .yolo-header-wrapper .header-left .header-logo > a img{height:130px !important;}

4> For your question 4,5 we need more time to check, we will feedback you soon.

In addition, checking your website, we see that you are using the older version of theme https://prnt.sc/giliqh

Please update the latest version to help your speed is faster. Don't forget to backup all customization files or use child theme.

Thanks.

Tracy

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[Tracy Bui]

Hi again,

Thanks for getting back to us and We are so sorry for late response.

1> Please go to {root}/wp-content/plugins/behealth-framework/includes/shortcodes/events-show/templates/gird.php then add this Custtom CSS segment to fix:

if ( ! function_exists( 'excerpt_event' ) ) :

function excerpt_event($limit, $content) {

$excerpt = explode(' ', $content, $limit);

if (count($excerpt)>=$limit) {

array_pop($excerpt);

$excerpt = implode(" ",$excerpt).'...';

} else {

$excerpt = implode(" ",$excerpt);

}

$excerpt = preg_replace('\[[^\]]*\]','',$excerpt);

return $excerpt;

}

endif;

as the image attachment.

2> We helped you to add this Custom CSS segment to fix the issue of Sticky Logo:

@media screen and (min-width: 992px) {

header.yolo-main-header .yolo-header-nav-wrapper.sticky-on .yolo-main-menu > li > a:before {

top: 40px;

}

}

3> We think you should use this Custom CSS to make the logo is larger:

header.header-8 .yolo-header-nav-wrapper .container .yolo-header-wrapper .header-left .header-logo > a img{height:130px !important;}

4> For your question 4,5 we need more time to check, we will feedback you soon.

In addition, checking your website, we see that you are using the older version of theme https://prnt.sc/giliqh

Please update the latest version to help your speed is faster. Don't forget to backup all customization files or use child theme.

Thanks.

Tracy

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[Tracy Bui]

Ok,  you're welcome.

If you have questions, don't hesitate to ask us and give us your website's URL and admin account privately.

We will try to check soon.

Thanks.

Tracy

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[Tracy Bui]

Hi again,

You can use this Custom CSS segment on Theme Options > Custom CSS & Script > Custom CSS to fix the issue:

.woocommerce form .form-row .input-checkbox{top:4px !important;}

.woocommerce-form__label span {

    margin-left: 20px !important;

}

Best Regards,

Tracy

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[Tracy Bui]

Hi again, teamyair

Thanks for your feedback.

We have got access to your website then checked, you have used many third-party plugins to your website.

Please help us to check each third-party plugin and make sure that they are compatible with our theme& plugins.

Because we think the issue started your third-party plugin.

Please check, then feedback us soon.

Best Regards,

Tracy

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[Tracy Bui]

Hi, Joakim

Thanks for your contacting us.

That means when the customers click "view-cart" or "check-out" button, it will redirect to your landing page?

Please confirm your requirement, we will check, then feedback you soon.

Thanks.

Tracy

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