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Hi,
Thanks for contacting us.
Make sure that you have configured the images on WooCommerce > Settings > Products > Display > Product Images section.
Please check again, then give us your website's URL and admin account privately via checking Set as private reply checkbox. We will help you to check.
Best Regards,
Tracy
Hi again @arczik
Thanks for your feedback.
We tried to access your website to check your questions, but unsuccessful.
Please check again your website, then let us know when your website activates.
Thanks.
Tracy
Hi @myzx95
Thanks for contacting us.
We have to access to your website then check the menu and the Instagram section of your website: https://servethru.com/ They still work normally.
Please check again, then create a new topic in our forum system. Don't forget to describe your questions as clearly as possible. We will help you to check soon.
Best Regards,
Tracy
Hi again,
Thanks for your feedback.
Please give us your FTP account so help us to view source codes on your website. We will try to check your issue soon.
Thanks.
Tracy
Hi again, Ocelot
Thanks for your feedback.
We have got access to your website, then fixed the issue:
1> We fixed the issue of Testimonial Slider, it works fine now.
2> We helped you to add 'WP_MEMORY_LIMIT', '256M' ); in wp-config.php file. This action will help you can Save&General CSS normally.
3> Fixed the color of the menu.
In addition, we found that you are using many Custom CSS segments to Theme Options, we think you should add CSS segment on style.css of your Child Theme. It will help you can run the Dashboard clearly.
Please check, then feedback us soon.
Best Regards,
Tracy
Hi,
Thanks for contacting us.
Currently, we don't have the option to help you fixed Footer when scrolling within the pages. Please try to find a freelancer developer to help you make this feature.
We are so sorry for this inconvenience and thanks for your understanding.
Best Regards,
Tracy
Hi again,
We have got access to your website then fixed the issue for you.Now you can start to configure your website.
Don't hesitate to ask us if you have questions.
Best Regards,
Tracy
Hi again,
Thanks for contacting us and We are so sorry for late response. We had a holiday for National Day in my country.
For your question: Please see this link: https://www.woodycity.com/wp-content/uploads/2017/09/wood15.jpg
Your logo is too small because you have the space around the logo. Please use Photoshop to cut the space then upload the logo again.
Best Regards,
Tracy
Hi,
Thanks for contacting us and We are really sorry for late response. We had a holiday for National Day in our country.
For your question: We need to clear something. Do you want to add the time displaying on the single class page:
http://www.lacasashambala.com/class/discover-the-beauty-nature-of-the-chakras/ ?
The default of Behealth allows you to add start-time/ end-time for class page as this link:
http://demo.yolotheme.com/behealth/class/basic-child-yoga/
and this page is built by our shortcodes, you can use Yolo Class Infor to show.
Check it, then feedback us.
Best Regards,
Tracy
Hi again,
Thanks for getting back to us and We are really so sorry for late response. We had a holiday with National Day in my country.
For your question:
1> Please try to update the latest version of our theme to get rid of this issue. Don't forget to backup all customization file before updating.
2- Ok
3> You can use this Custom CSS segment to fix this issue:
header.yolo-main-header .yolo-header-wrapper .yolo-main-menu > li > a:before{border:none !important;}
4> Because your logo have margin-top/left/right/bottom as this image http://prntscr.com/gh7a8s
You can use the Photoshop tool to design again your logo which doesn't have margin-top/left-right/bottom in this logo. Your logo will be displayed larger on your website.
5> Please use this Custom CSS segment to increase the font-size of placeholder:
::-webkit-input-placeholder {
font-size: 18px !important;
}
6> You can go to Appearance > Menus to see. Because the TELPU NOMA in the main menu and TELPU NOMA in the sub menu have the same link http://prntscr.com/gh7d7x so you meet the issue as your description.
Please check, then feedback us.
Best Regards,
Tracy
Hi again,
Thanks for your feedback.
You can configure in Column of Visual Composer shortcode to display as you want.
For example, we have 3 Yolo Banner shortcode in one row. Please go to each shortcode > Column Settings > Responsive Options > configure as this image: http://prntscr.com/gh72eb
the result: http://prntscr.com/gh72jr
You can check it, then feedback us.
Best Regards,
Tracy
Hi again,
Thanks for your feedback.
You can configure in Column of Visual Composer shortcode to display as you want.
For example, we have 3 Yolo Banner shortcode in one row. Please go to each shortcode > Column Settings > Responsive Options > configure as this image: http://prntscr.com/gh72eb
the result: http://prntscr.com/gh72jr
You can check it, then feedback us.
Best Regards,
Tracy
Hi again,
Thanks for your feedback.
You can configure in Column of Visual Composer shortcode to display as you want.
For example, we have 3 Yolo Banner shortcode in one row. Please go to each shortcode > Column Settings > Responsive Options > configure as this image: http://prntscr.com/gh72eb
the result: http://prntscr.com/gh72jr
You can check it, then feedback us.
Best Regards,
Tracy
Hi, Jorge
Thanks for contacting us.
You can give us your website's URL and admin account privately via checking Set as private reply checkbox.
We will check your issue as soon as possible, then feedback you.
Best Regards,
Tracy
Hi,
Thanks for contacting us and we are really sorry for late response. We had a holiday with National Day in our country.
For your question: Currently, this shortcode gets products by category and tag of all categories & tags. We have used the function of WooCommerce to custom this shortcode so we cannot have more customizations.
We will consider your question. If we can, we will make the individual shortcode to help.
We are so sorry for this inconvenience and thanks for your understanding.
Best Regards,
Tracy
