Tracy Bui

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Viewing 15 posts - 601 through 615 (of 1,495 total)
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  • 8 years, 6 months ago in reply to: Problem with header since last update #10686

    Tracy Bui
    YoloTeam
    Topics: 0
    Posts: 1541

    Hi again,

    Thanks for your feedback.

    Please, clear cache after change the background color/ color of your website.

    We checked it still works fine.

    Best Regards,

    Tracy

    8 years, 6 months ago in reply to: Problem install layer slider pluging and import data #10685

    Tracy Bui
    YoloTeam
    Topics: 0
    Posts: 1541

    Hi, imk

    Thanks for contacting us.

    Please check your source codes to see the slider folder. If this folder exists, please delete it then reinstall.

    If you still not fix this issue, please give us your website's URL and admin account privately. We will help you to check soon.

    Best Regards,

    Tracy

    8 years, 6 months ago in reply to: language files deleted #10684

    Tracy Bui
    YoloTeam
    Topics: 0
    Posts: 1541

    Hi,

    Thanks for contacting us.

    Please give us your website's URL and admin account privately via checking Set as privately reply checkbox.

    We will help you to update our theme & plugin.

    Best Regards,

    Tracy

    8 years, 6 months ago in reply to: Updated theme and now get fatal error #10683

    Tracy Bui
    YoloTeam
    Topics: 0
    Posts: 1541

    Hi again,

    Thanks for your feedback.

    Please give us your website's URL and admin account correctly. We will access to your website then check this issue as soon as possible.

    Best Regards,

    Tracy

    8 years, 6 months ago in reply to: Problem with header since last update #10667

    Tracy Bui
    YoloTeam
    Topics: 0
    Posts: 1541

    Hi,

    Thanks for contacting us.

    Please give us your website's URL and admin account privately via checking Set as private reply checkbox.

    We will check this issue soon.

    Best Regards,

    Tracy

    8 years, 6 months ago in reply to: How to remove Kidzone logo from sticky-menu? #10665

    Tracy Bui
    YoloTeam
    Topics: 0
    Posts: 1541

    Hi,

    Thanks for contacting us.

    Please go to Customizer > Header > Logo> Fixed Menu Logo to change the sticky menu of your website.

    You can check, then feedback us.

    Best Regards,

    Tracy

    8 years, 6 months ago in reply to: Sofani template speed is to slow for google adwords #10664

    Tracy Bui
    YoloTeam
    Topics: 0
    Posts: 1541

    Hi again,

    Thanks for your feedback.

    Because you translated Especiales page from Specials page. Please find this page: Specials

    Check it again, then feedback us.

    Best Regards,

    Tracy

    8 years, 6 months ago in reply to: Site not working after update #10659

    Tracy Bui
    YoloTeam
    Topics: 0
    Posts: 1541
    This reply has been marked as private.
    8 years, 6 months ago in reply to: Sofani template speed is to slow for google adwords #10658

    Tracy Bui
    YoloTeam
    Topics: 0
    Posts: 1541
    This reply has been marked as private.
    8 years, 6 months ago in reply to: Change images on mouse hover rather than click #10657

    Tracy Bui
    YoloTeam
    Topics: 0
    Posts: 1541

    Hi,

    Thanks for contacting us.

    1> This question requires us to change the codes of Sofani theme. We are really sorry, we cannot help you.

    You can find a freelancer developer to help you.

    2> Please give us the picture which you want to focus on single product page. We will help you to remove if possible.

    Best Regards,

    Tracy

    8 years, 6 months ago in reply to: Help with what files to edit? #10655

    Tracy Bui
    YoloTeam
    Topics: 0
    Posts: 1541

    Hi again,

    Thanks for your feedback.

    We added this Custom CSS segment to hide line white of sub-menu:

    .navbar-nav>li.menu_style_dropdown>ul>li>ul>li{border-bottom:none !important;}

    it works fine. Please check, then feedback us soon.

    Best Regards,

    Tracy

    8 years, 6 months ago in reply to: Search #10654

    Tracy Bui
    YoloTeam
    Topics: 0
    Posts: 1541
    This reply has been marked as private.
    8 years, 6 months ago in reply to: Post Theme Update Header is not Appearing #10653

    Tracy Bui
    YoloTeam
    Topics: 0
    Posts: 1541
    This reply has been marked as private.
    8 years, 6 months ago in reply to: Post Theme Update Header is not Appearing #10632

    Tracy Bui
    YoloTeam
    Topics: 0
    Posts: 1541

    Hi,

    Thanks for contacting us.

    Please make sure that you have chosen Menu on Menu Locations. You should check again, then give us your admin account privately. We will check, then feedback you soon.

    Best Regards,

    Tracy

    8 years, 6 months ago in reply to: White Line down the the side of home page. #10629

    Tracy Bui
    YoloTeam
    Topics: 0
    Posts: 1541

    Hi again,

    Thanks for your feedback.

    We have access your website then checked, you haven't configured as we guide yet.

    We made an example for you, it still works fine as we guide. Please check this image:http://prntscr.com/g59wqa

    Please configure other sections.

    Best Regards,

    Tracy

     

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