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Hi, shodan
Thanks for contacting us.
Please give us your website's URL and admin account privately via checking Set as private reply checkbox. We will help you to check this issue soon.
Best Regards,
Tracy
Hi again,
Thanks for your feedback.
1> You can add this Custom CSS segment on Theme Options > Custom CSS & Script > Custom CSS to make the content to center, it will help you to remove the blank space.
.portfolio-info .yolo-full-width{margin-left: 220px;}
2> We added Custom CSS segment to Footer 2 block to help you make the telephone color is white. it works fine.
Please check, then feedback us.
Best Regards,
Tracy
Hi again,
Our developers have installed the sample data for you.
Please let's get started configuring your website. If you have questions, don't hesitate to ask us.
We are ready to help you.
Best Regards,
Tracy
Hi again,
Thanks for getting back to us.
Oh, we are really sorry for late response. Our supporters forgot this topic.
- For your question: We have added the Custom CSS segment to help you remove the "date,category,tag,follow us" section for you.
.portfolio-info.spec {
display: none !important;
}
Now your website works fine.
Best Regards,
Tracy
Hi, jamie
Thanks for contacting us and We are so sorry if you aren't satisfied with our theme.
You can contact us via this forum. We will try to help you check your question as soon as possible.
Please tell us which the problem when using our theme?
Best Regards,
Tracy
Hi again, William
Thanks for your feedback.
We have got access to your website again, then add Custom CSS segment to get rid of the clickable areas of the menu. Now it works fine.
Please check, then feedback us.
Best Regards,
Tracy
Hi again,
Thanks for your feedback.
Because our theme is based on Redux Framework plugin so you need to activate plugin to have full options.
Best Regards,
Tracy
Hi again,
Thanks for your feedback.
Because you've set the Logo Top/Bottom Padding: 100px that leads your logo is tool small.
We removed this > your logo works fine.
Please check, then feedback us.
Best Regards,
Tracy
Hi again,
Thank you very much.
If you have questions, don't hesitate to ask us. We are ready to help you.
Best Regards,
Tracy
Hi again,
Thanks for getting back to us.
We added Custom CSS segment to help you have uppercase and lowercase letters.
Best Regards,
Tracy
Hi,
Thanks for contacting us.
Please check again the PHP version and PHP limit value of your server.
You can refer this link: https://yolotheme.com/knowledge-base/recommended-php-configuration-limits/
If you still cannot solve this issue, please give us your website's URL and admin account privately. We will help you to check soon.
Best Regards,
Tracy
Hi again,
Please, backup your data before we reset your website and import our sample data.
Best Regards,
Tracy
Hi again,
Thanks for your feedback.
As we told above, you don't need to activate the codes when installing Visual Composer plugin.
When the newest version of this plugin is released, you can ask us. We will give you the package.
Best Regards,
Tracy
Hi again, kcor
Thanks for getting back to us.
We made your website is online. But your website is loading the same data of another theme, not Rubino.
Can we reset your data in your website then install the sample data of Rubino theme?
Please tell us again, we will help you.
Best Regards,
Tracy
