Tracy Bui

Forum Replies Created

Viewing 15 posts - 796 through 810 (of 1,495 total)
1 2 3 … 53 54 55 … 98 99 100
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  • 8 years, 6 months ago in reply to: Header not working on Lookbook 3 page #10060

    Tracy Bui
    YoloTeam
    Topics: 0
    Posts: 1541

    Hi again,

    Thanks for your feedback.

    We have got access to your website then activate MetaBox and Redux Framework plugin to help us configuring your homage that looks like shop page.

    In addition, we added an image for Slider Revolution making your header clearer.

    Please check, then feedback us.

    Best Regards,

    Tracy

    8 years, 6 months ago in reply to: Header not working on Lookbook 3 page #10059

    Tracy Bui
    YoloTeam
    Topics: 0
    Posts: 1541

    Hi again,

    Thanks for your feedback.

    We have got access to your website then activate MetaBox and Redux Framework plugin to help us configuring your homage that looks like shop page.

    In addition, we added an image for Slider Revolution making your header clearer.

    Please check, then feedback us.

    Best Regards,

    Tracy

    8 years, 6 months ago in reply to: I can´t add more trainers to my grid "AMICS" #10058

    Tracy Bui
    YoloTeam
    Topics: 0
    Posts: 1541

    Hi again,

    Thanks for getting back to us.

    - Please go to Theme Options > Page Settings > Page Title Background to change the header background for your page.

    Please check, then feedback us.

    Best Regards,

    Tracy

    8 years, 6 months ago in reply to: Impossible save social network in widgets #10057

    Tracy Bui
    YoloTeam
    Topics: 0
    Posts: 1541

    Hi again,

    Thanks for your feedback.

    We have got access to your website then fixed the issue of Yolo Social for you.

    Now you can select social from Yolo Social normally.

    Please check, then feedback us.

    Best Regards,

    Tracy

    8 years, 6 months ago in reply to: not working #10042

    Tracy Bui
    YoloTeam
    Topics: 0
    Posts: 1541

    Hi again,

    We have got access to your website to check.

    Please provide the information about hippo_products product shortcode. Because our theme doesn't have this shortcode.

    In addition, we activated your theme to check but your website gets the issue.

    Please give us your FTP account privately. We will check your website.

    Best Regards,

    Tracy

    8 years, 6 months ago in reply to: Impossible save social network in widgets #10040

    Tracy Bui
    YoloTeam
    Topics: 0
    Posts: 1541

    Hi again,

    Thanks for your feedback.

    Please give us your FTP account privately. We will fix the issue for you.

    Best Regards,

    Tracy

    8 years, 6 months ago in reply to: Product thumbnail is not showing #10039

    Tracy Bui
    YoloTeam
    Topics: 0
    Posts: 1541

    Ok, you're welcome.

     

    8 years, 6 months ago in reply to: DEMO CONTENT DOWNLOAD ISSUES #10038

    Tracy Bui
    YoloTeam
    Topics: 0
    Posts: 1541

    Hi, Manny

    Thanks for contacting us.

    After installing our theme& plugins, please go to Dashboard > Sofani > Dashboard > Import to import our same data.

    You can see this image: http://prntscr.com/fuohaf

    If you cannot import our demo, please give us your website's URL and admin account privately.

    We will help you to check soon.

    Best Regards,

    Tracy

    8 years, 6 months ago in reply to: Product thumbnail is not showing #10035

    Tracy Bui
    YoloTeam
    Topics: 0
    Posts: 1541

    Hi again,

    Please try to clear your cache, we also use Chrome and your product image works normally.

    You can see this video: https://youtu.be/2wrViIc_AAA

    Best Regards,

    Tracy

    8 years, 6 months ago in reply to: not working #10034

    Tracy Bui
    YoloTeam
    Topics: 0
    Posts: 1541

    Hi again,

    Please see this image http://prntscr.com/funyxt >> this is the strong password.

    If you want to get rid of the weak password, Please see the password as our image.

    Best Regards,

    Tracy

     

     

    8 years, 6 months ago in reply to: Visual composer #10033

    Tracy Bui
    YoloTeam
    Topics: 0
    Posts: 1541
    This reply has been marked as private.
    8 years, 6 months ago in reply to: Woocommerce grouped products #10030

    Tracy Bui
    YoloTeam
    Topics: 0
    Posts: 1541
    This reply has been marked as private.
    8 years, 6 months ago in reply to: I can´t add more trainers to my grid "AMICS" #10029

    Tracy Bui
    YoloTeam
    Topics: 0
    Posts: 1541

    Hi again,

    We still show trainer: BAASIMA ELENA to your page.

    Please see this link: http://feelchillexperience.com/amics/ > it works normally.

    You can check, then feedback us.

    Best Regards,

    Tracy

    8 years, 6 months ago in reply to: bad image quality #10028

    Tracy Bui
    YoloTeam
    Topics: 0
    Posts: 1541

    Hi again,

    Thanks for your feedback.

    Your product thumb is small leading the image is blur.

    Please follow these steps to change:

    1> Go to WooCommerce > Settings > Product> Display to change the product image size.

    (you have set 300x330 >> please increase this value)

    2> Install and activate https://wordpress.org/plugins/regenerate-thumbnails/ 

    3> Go to Tools > Re.gen to regenerate the image.

    Please check, then feedback us.

    Best Regards,

    Tracy

    8 years, 6 months ago in reply to: not working #10027

    Tracy Bui
    YoloTeam
    Topics: 0
    Posts: 1541
    This reply has been marked as private.
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