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Hi, Ruud Jongen
Thanks for contacting us.
Our developers are updating all files of our theme which are compatible with WooCommerce 3.1.0
You can ignore the outdated message then configure your website. It doesn't affect your website.
We will release the newest version of Rubino theme soon. Please go to ThemeForest market to update.
Don't forget to follow this documentation to learn more about how to update theme:
http://docs.yolotheme.com/rubino/#update_theme
Best Regards,
Tracy Bui - YoloTheme
Hi Again.
Sorry for the mistake, We have check your site again and found the CSS make background gray color for product image.
Please add the custom CSS to your site to remove the gray color
.site-content-single-product .single-product-info .single-product-image-wrap .woocommerce-main-image:before { background-color: transparent; }Please check it again.
Thank you.
Tracy.Hi again,
Thanks for your feedback.
Your requirements are out of our support. We discussed our developer but we need to change more files to help you.
Please read support policy on Envato: https://themeforest.net/page/item_support_policy
But we will try to discuss our developers about this question again. Please wait for us.
Thank you very much.
Best Regards,
TracyBui
Hi again, Hayley
Thanks for your feedback.
Please give us your website's URL & admin account and FTP account privately via checking Set as private reply checkbox.
We will help you to check soon.
Best Regards,
TracyBui - YoloTheme
Hi, Katla
Thanks for contacting us.
We are really sorry but this is the default of WooCommerce plugin. We cannot help you.
You should find a freelancer developer to help you make this function.
Thanks for your understanding.
Best Regards,
Tracy Bui - YoloTheme
Hi,
Thanks for contacting us.
We have got access to your website then checked the background color of this link:
https://misswineco.sos-linweb-03.sos-data.fr/produit/tresse-a-lier/
your background color is white, please see this image: http://imgur.com/bi0PgGh
Check it again, then let us your question clearly. We will help you to check soon.
Best Regards,
Tracy Bui - YoloTheme
8 years, 7 months ago in reply to: Visual Composer Grid-Builder nor working in Footer and Product blocks #9757Hi,
Thanks for contacting us.
Make sure that you have used the latest version of Rubino theme. We have got check our website > it works normally.
Please give us your website's URL and admin account privately via checking Set as private reply checkbox.
We will help you to check soon.
Best Regards,
Tracy Bui - YoloTheme
Hi,
Thanks for contacting us.
We have got checked in our website, it works normally.
Make sure that you have clicked Save & Generate CSS button after changing the color.
Check it again, then give us your website's URL and admin account privately via checking Set as private reply checkbox.
We will help you to check as soon as possible.
Best Regards,
TracyBui - YoloTheme
This reply has been marked as private.This reply has been marked as private.Hi again,
Thanks for your feedback.
We have added this function to the latest version of Rubino theme.
Please update our theme to check this.
Don't forget to refer this documentation to learn more about how to update:
http://docs.yolotheme.com/rubino/#update_theme
Best Regards,
YoloTheme
Hi again,
Thanks for getting back to us.
Because you are configuring the text of menu is white.
You can see this image: http://imgur.com/a/YejKV
Please change the color of text menu or you should select a header image as About Us page.
For example My account page: http://spirulina-serron.eu/my-account/
(Go to your page > Page options > Page Title > Custom Background)
Check it, then feedback us.
Best Regards,
YoloTheme
Hi again,
Thanks for your feedback.
We added this Custom CSS segment on Theme Options > Custom CSS&Script > Custom CSS:
@media screen and (min-width: 992px){
.yolo-sticky-wrapper.is-sticky > .yolo-header-nav-wrapper .header-logo.has-logo-sticky{
display: none !important;
}
}
Check it, then feedback us soon.
Best Regards,
YoloTheme
Hi again,
Thanks for your feedback.
We fixed this logo issue for you.
Please check it, then feedback us.
Best Regards,
YoloTheme
Hi again,
Thanks for your feedback.
We tried to access your website: http://2017.milemarker.com/ but unsuccessful.
You have a password to protect your website.
Please give us your website's URL and admin account / FTP account privately
We will help you to check your issue.
Check it, then feedback us soon.
Best Regards,
YoloTheme
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