Tracy Bui

[Tracy Bui]

This reply has been marked as private.

Add New Note to this Reply

[Tracy Bui]

Hi, yongkin

Thanks for contacting us.

That means you want to add a button on this demo: http://demo.yolotheme.com/rubino/product-landing-4/?

Where does the button you want to add?

Please describe your questions as clearly as possible. We will help you to check.

Best Regards,

YoloTheme

Add New Note to this Reply

[Tracy Bui]

This reply has been marked as private.

Add New Note to this Reply

[Tracy Bui]

Hi again,

Thanks for your feedback.

You forgot to give us your admin account.

Check it, then feedback us soon.

Best Regards,

TracyBui

Add New Note to this Reply

[Tracy Bui]

Hi, cave2137

Thanks for getting back to us.

You can go to {root}/wp-content/themes/rubino/languages/rubino.po - this file is language file which you can use to translate our theme.

In addition, you can use PoEdit to translate our theme. Please see this documentation for more details:

http://docs.yolotheme.com/rubino/#translation_rtl

Best Regards,

TracyBui

Add New Note to this Reply

[Tracy Bui]

Hi again,

Thanks for getting back to us.

We are really sorry but this is the problem of your server. We cannot help you to check this.

You should wait for the answer of your hosting provider.

Thanks for your understanding.

Best Regards,

TracyBui

Add New Note to this Reply

[Tracy Bui]

Hi again, singlecc

Thanks for contacting us.

We have checked your website on Safari > it works normally. Please see this image: http://imgur.com/a/W7dSG

Check it again, then feedback us soon.

Best Regards,

TracyBui - YoloTheme

Add New Note to this Reply

[Tracy Bui]

Hi @ironphysique

Thanks for contacting us.

Please create a new topic and don't forget to give us your website's URL and admin account privately via checking Set as private reply checkbox.

We will help you to check soon.

Best Regards,

TracyBui

Add New Note to this Reply

[Tracy Bui]

Hi again,

Thanks for your feedback.

Please give us your FTP account privately. We want to debug your codes.

Best Regards,

YoloTheme

Add New Note to this Reply

[Tracy Bui]

Hi,

Thanks for contacting us.

You have got this issue because some configurations are conflicted.

Please follow these steps to fix:

1-  Install & Activate https://wordpress.org/plugins/search-and-replace/

2 - Search this text "http://gamedog.be/" replace by "https://gamedog.be/" on the database table.

Check it, then feedback us soon.

Best Regards,

YoloTheme

Add New Note to this Reply

[Tracy Bui]

Hi again,

Thanks for getting back to us.

It seems that this is the issue of your server. Your server cannot connect our server.

Please contact your server, then feedback us soon.

Best Regards,

YoloTHeme

Add New Note to this Reply

[Tracy Bui]

Hi,

Thanks for contacting us.

Make sure that you have checked Import Posts, Pages when importing our sample data.

And please give us your admin account privately via checking Set as private reply checkbox.

We will help you to check soon.

Best Regards,

YoloTheme

Add New Note to this Reply

[Tracy Bui]

Hi, dilayra

Thanks for contacting us.

Make sure that you have selected the mobile menu on Dashboard > Appearance > Menus > Menu Location > Mobile Menu: Main Menu.

Check it, then give us your admin account privately via checking Set as private reply checkbox.

We will help you to check soon.

Best Regards,

YoloTheme

Add New Note to this Reply

[Tracy Bui]

Hi again,

When updating our theme by using Envato WordPress Toolkit, you need to backup all customization files(which you made) then backup. The pages, posts, menus, events don't loose.

Check it, then feedback us soon.

Best Regards,

YoloTheme

Add New Note to this Reply

[Tracy Bui]

This reply has been marked as private.

Add New Note to this Reply

[Author]

Posts