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Hi, jeng
Thanks for contacting us.
We have checked on our website, the posts without featured image work fine in Yolo Posts shortcode.
Please give us your website's URL and admin account privately via checking Set as private reply checkbox. We will check your website directly.
Best Regards,
YoloTheme
Hi again, Paulo
Thanks for your feedback.
1> We have got access to your website then configured contact page for you:
http://mcbairrada.pt/propostas/nextgeneration/contactos/
The form works fine. Because we have added again form of Contact Form 1 (you can see in Dashboard).
- For Yolo Google Maps shortcode, it can not display because you don't have Google API key for map.
Please find your Google API key then add Theme Options > General Settings > Google API for map.
Note: we checked on your website, you are using the older version of Motor theme (1.0.0). Please update the latest version (1.0.3) to get Google API for map option.
You can follow this documentation learn more about how to update our theme & plugins:
http://docs.yolotheme.com/motor/#update_theme
2> You can save the color when changing
Because you are using the older version of PHP version. Please increase your PHP version 5.6 or higher. Then increase 3 values on php.ini file on server as we recommend:
upload_max_filesize = 64M
post_max_size = 64M
max_execution_time = 300
You should contact hosting provider learn more about this problem.
Please check, then feedback to us soon.
Best Regards,
YoloTheme
Hi again,
Thanks for your feedback.
It is because you are using the older version of Yolo Sofani Framwork plugin. We have installed the latest version of this plugin for you. Now Yolo Portfolio shortcode works fine.
You can check this link: http://caspidesign.com/index.php/test-portfolio-shortcode/
Best Regards,
YoloTheme
Hi, Dolors
Thanks for contacting us.
Please go to Customizer > Site Enhancement > MailChimp Settings > Enter MailChimp API key to connect your account.
After that, you can use Yolo Newsletter shortcode to call your mail list on front page.
You can check, then feedback to us soon.
Best Regards,
YoloTheme
Hi again,
It is because your PHP settings are too small and you are using the older version of PHP.
Please see this image for more details:https://i.imgur.com/tPc9gGK.png
You need to increase the version of PHP and change PHP settings in php.ini file from the server as we recommend:
upload_max_filesize = 64M
post_max_size = 64M
max_execution_time = 300
If you don't have information about this, please contact hosting provider learn more about.
Please check, then feedback to us soon.
Best Regards,
YoloTheme
Hi again,
Thanks for your feedback.
We have got access to your website then checked. We found you have installed our theme & plugins and imported sample data. Everything works fine.
We don't know Can we help you?
Please describe exactly your questions as clearly as possible. We will help you check soon.
Best Regards,
YoloTheme
Hi,
Thanks for contacting us.
Make sure that you have used the latest version of Sofani theme.
Please give us your website's URL and admin account privately via checking Set as private reply checkbox. We will check this issue for you.
Best Regards,
YoloTheme
Hi,
If you meet the issue when installing our theme & plugins, you can contact via this forum.
We will help you check then find the issue for you.
For your question: Firstly, you should read this documentation learn more about how to install our theme & plugins: http://docs.yolotheme.com/sofani/#installation
And this Youtube channel: https://www.youtube.com/channel/UCUCAY28VFlm_675AT2Lu9WQ
If you still can not install our theme, you can give us your website's URL and admin account privately via checking Set as private reply checkbox. We will help you check.
Best Regards,
YoloTheme
Hi, eluyendyk
Thanks for contacting us.
Make sure that you have the appropriate PHP setting of your server. You need to increase some PHP configure, example PHP Post Max Size as this image:
Our theme recommends 500M for each attribute.
You can contact hosting provider to check this.
Please check again on your website, then give us your website's URL and admin account privately via checking Set as private reply checkbox. We will help you check.
Best Regards,
YoloTheme
Hi again,
Yolo- Products shortcode still helps you to show products of WooCommerce.
When adding new shortcode, you can navigate to Motor shortcodes tab to see all our shortcodes.
They are very convenient and easy to use. In addition, it will help us to support you easily.
Don't forget to consider them.
Best Regards,
YoloTheme
Hi again, Paulo
Because you are using Product shortcode default of WooCommerce, this shortcode doesn't receive the class to divide the column. We add the class for you.
But you can consider our shortcode - Yolo Products - this shortcode will help you have 4 columns of the product. It will display fine and nice. We have added an example for you on this link:
http://mcbairrada.pt/propostas/nextgeneration/loja/
You can check, then feedback to us soon.
Best Regards,
YoloTheme
Hi again,
You forgot to give us your admin account. Please check again, then feedback to us soon.
Best Regards,
YoloTheme
Hi, lavalldesign
Thanks for contacting us.
Please give us your website's URL and admin account privately via checking Set as private reply checkbox. We will check the Child Theme on your website.
Best Regards,
YoloTheme
This reply has been marked as private.Hi,
Thanks for your feedback.
Could you please give us a 5-star rating if you feel happy with our product or support.
It is important to us since it gives us more motivation and confidence to serve you event better.
Here is link of BeGreen theme: https://themeforest.net/item/begreen-multipurpose-wordpress-theme-for-planter-landscaping-gardening/17464084?s_rank=1
Thank you very much and Have a nice day!
YoloTheme
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