Jackie

[Jackie]

Hi again.

Can you tell me know about that URL https://cysep.com/wp-content/bitnami/wordpress/?

Where is the bitnami folder? Do you have a cPanel account? I'm afraid the issue is from the config or folder install.

Thanks.

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[Jackie]

Hello.

Thank you for contacting us.

1. You are choosing the page layout as container fluid. That will have empty space left right as you see.

Please go to edit the page and choose page layout fullwidth. https://prnt.sc/lZ0_-hgz91o6

2. Please give us your site URL, we will access your site and help you find that issue.

Thanks.

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[Jackie]

Hi again.

1. For the footer, you can edit the footer with the WPbakery page builder. https://prnt.sc/pH8qxAQSGNBg

2. For the location filter, we will check and add this to our theme next time.

3. To display the different classes for the menu item, you can use our shortcode Yolo Class and filter by categories.

4. To disable the page comment, we have disabled the option at theme options/ pages/ page comment.

5. We have added CSS to help you reduce the mobile logo height. Now it looks better.

6. Yes, you can add the social icon on the header by going to theme options/ header/ header 2 ( as your select )/ header customize left/custom social profile https://prnt.sc/dJ1mrksRA8au

7. You can change the WPBakery page role to allow editing page by WPBakery. We have helped you do that.

8. Yes, you can add a register link for the class register button, please go to edit the class/ register link config.

9. Please go to edit your slider at the revolution slider to change that text "Get started"

10. To change any string in our theme language, you can use the Loco Translate plugin to do that. This is some tip to do that: https://www.youtube.com/watch?v=_fZTe2Ae_SA

Please check it again.

Thanks.

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[Jackie]

Hi again.

We found the 500 internal server error on your theme, please change the permission to the wp-config.php file to read & write. We need to enable debug log to find the issue.

If yes, please give us your FTP account. We can use the WP File Manager to change the source code, but sometimes it will raise the issue when editing the PHP file.

Thanks.

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[Jackie]

Hi again.

Please change the theme folder permission to read & write. We can't change it on the yolo-finanzen folder.

Thanks.

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[Jackie]

Hi again.

1. As I see, you are config the payment and currency on your shop page is £. Please check it and let us know again if you need help.

2. We also have the config for the shop archive page heading height at theme options/ shop/ archive product. We have helped you set that height to 100px.

3. We have enabled the WPBakery for the footer custom post type, now you can edit the footer with WPBakery page builder.

4. Yes, that is the header config, as I see, you are chosen header 4. Please go to theme options/ header/ header 4 options. You will see all the config for that header.

5. Where is the text on the background image? Please explain that again.

6. We use placeholder images for the blog, class, event post. If you want that image, you can download the image from our demo and use it for your site.

Thanks.

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[Jackie]

Yes, I need the admin credential to access your site's back-end.

Thanks.

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[Jackie]

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[Jackie]

Hello.

Thank you for contacting us.

Please give us your site URL, admin account. We will help you check it soon.

Thanks.

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[Jackie]

Hello.

Thank you for contacting us.

Please give us your site admin account again. We will help you check it soon.

Thanks.

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[Jackie]

Hi again.

For the shop page, that issue from your woo-commerce page settings, we have checked and saved the setting, now the cart page works fine.

For the home page, please give us your screenshot or the video about that. We will give you the page that I see.

View post on imgur.com

Please check it and let us know again.

Thanks.

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[Jackie]

Hi again.

We have checked your site and helped you replace our image URL from our demo site. And now everything is fine. The page loading time is around 2-3s.

For the footer, we have enabled the Elementor for the footer block post type. Now you can use the Elementor to edit the footer content.

Please check it again.

Thanks.

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[Jackie]

Hi again.

We have checked and fixed that issue on your site. The issue from the cache plugin when you turn on "Defer Render-blocking JavaScript".

Now everything works fine.

Please check it again.

Thanks.

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[Jackie]

Hi again.

Please give us your username. You forgot that info in the previous message.

Please check it again. We can't help you if we can't access your site. You also can contact us via Facebook fan page: https://www.facebook.com/yolotheme

That will be faster than website support.

Thanks.

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[Jackie]

Yes, we use a heading tag for the title in our theme to make it highlight with a heading style. Use can use h3, h4, or h5 tag on your page. Don't worry about that.

Thanks.

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