Jackie

[Jackie]

Hi again.

As I see, you have turned off the heading page title for the single blog page.

I have turned on that heading.

Please check it again.

Thanks.

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[Jackie]

Yes, if you need help, please let us know again.

Thanks.

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[Jackie]

Hi again.

We will check and let you know soon. We need more time to check the header doesn't load on the page.

Thanks.

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[Jackie]

Hi again.

We have checked your site and found the forbidden issue with LiteSpeed Web Server.

Do you use the LiteSpeed service? Maybe it doesn't allow to create new folder on the uploads folder.

Please check it and let us know again?

Thanks.

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[Jackie]

Yes, I see your purchase code. Please give us your site URL, admin account. We will help you install the theme on your site.

Thanks.

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[Jackie]

Hello.

Thank you for contacting us.

Please give us your site URL, admin account. We will help you check it soon.

Thanks.

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[Jackie]

Hello.

Thank you for contacting us.

Please get the theme package from the Envato download page. Install the theme and import the demo data, then we will help you check and fix all the issues above.

Thanks.

 

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[Jackie]

Yes, if you need help, please let us know again.

Thanks.

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[Jackie]

This reply has been marked as private.

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[Jackie]

Hello.

Thank you for contacting us.

Yes, that is some of our URLs from our demo when you import demo content. Please use that plugin to replace our URL with your URL.

Better Search Replace

http://demo.yolotheme.com/dummy/rubino/

Please check it again.

Thanks.

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[Jackie]

I have installed the https://wordpress.org/plugins/anti-spam/ plugin. Maybe that can help you avoid spam. Please follow that and let us know again.

Thanks.

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[Jackie]

Hello.

Thank you for contacting us.

We don't have the option to reset the dummy data content. Tell us to know about the footer want to recover, we can give you the shortcode raw content. Or give us your site URL, admin account. We will help you add that footer to your site.

Thanks.

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[Jackie]

Hi again.

We have checked your site and found the issue from your custom-related function in the child theme.

Please check your custom function again.

Thanks.

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[Jackie]

Hi again.

1. For the Google API key.

When you create an API key for a map, you need to select Maps JavaScript API for Restrict key options. If you don't select that, the API key doesn't work.

2. For variation product with image selection.

Yes, we have supported the variation with type images. Please go to Products/ Attributes and add a new attribute with type image. Then you can add the image option to that attribute.

If you want to use another image option, you need to create another attribute with a type image.

3. For the product categories. Please give us your site URL, admin account. We need to access your site to check it.

Thanks.

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[Jackie]

Hello.

Do you want to ask about the update email? That is the notification email from Envato when we released a new version.

To update a new version, please go to dashboard/ update, then you will see the new version to update.

Please check it again.

Thanks.

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