Jackie

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Viewing 15 posts - 2,476 through 2,490 (of 5,025 total)
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  • 4 years, 10 months ago in reply to: Errore message #24259

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    We have checked and helped you remove that message.

    Please check it and let us know again if you still have the issue.

    Thanks.

    4 years, 10 months ago in reply to: Header Issue, Page Js Issue, some responsive issues, CSS Issues #24258

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    On our device, we don't have that issue when scrolling back to the tab. We use the iPhone device.

    Please try it again.

    Thanks.

    4 years, 11 months ago in reply to: Header Issue, Page Js Issue, some responsive issues, CSS Issues #24252

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    We have checked and helped you fix all the issues.

    Please check it again.

    Thanks.

    4 years, 11 months ago in reply to: Invisible text above navigation bar #24250

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    That is the header customize navigation options. Please go to theme options/ Header/ Header 1/ and disable the option at the Header customize navigation.

    That will help you remove that icon.

    Please try it again.

    Thanks.

    4 years, 11 months ago in reply to: Errore message #24244

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hello.

    Thank you for contacting us.

    That is the warning message, you can hide that message when disable the debug config at the wp-config.php file.

    Or please give us your site admin account. We will help you change the source code to fix that warning message.

    We will check and release a new version to fix the issue soon.

    Thanks.

    4 years, 11 months ago in reply to: YL WooCommerce Products Layouts Rubino update #24243

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hello.

    Thank you for contacting us and sorry for that mistake.

    We have uploaded the last version of that plugin to our server.

    Please try it again.

    Thanks.

    4 years, 11 months ago in reply to: Logo disappearing #24242

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hello.

    Thank you for contacting us.

    Please give us the site admin account info again. We will help you check that issue soon.

    Thanks.

    4 years, 11 months ago in reply to: Website looks different after installation #24241

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    Yes, the issue from the last WP version 5.7.

    We have checked and fixed that issue on your site.

    Please check it again.

    Thanks.

    4 years, 11 months ago in reply to: Header Issue, Page Js Issue, some responsive issues, CSS Issues #24228

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    We have checked and helped you fix that layout. As I see, you have a lot of custom CSS on the theme options. That will affect the responsive device if you don't add the CSS for the small device.

    Please check it again, as I see now it works fine.

    Thanks.

    4 years, 11 months ago in reply to: Header Issue, Page Js Issue, some responsive issues, CSS Issues #24220

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Yes, we have checked and fixed the issue with the quick view image.

    Please check it again.

    Thanks.

    4 years, 11 months ago in reply to: Website looks different after installation #24219

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    We have checked and fixed the import demo data issue on your site.

    Now you can edit the site content as you want.

    Please check it again.

    Thanks.

    4 years, 11 months ago in reply to: Issues updating from very old version #24218

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Thank you for that info. Yes, if you still have any issues with our theme, please let us know again. We will try to help you soon.

    Thanks.

    4 years, 11 months ago in reply to: Header Issue, Page Js Issue, some responsive issues, CSS Issues #24210

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    We have checked and helped you fix the header, single product page.

    Please check it again.

    For the archive page, as I see, it still scrolls to the current point when you back on the page. If yes, please give us the video about that.

    Thanks.

    4 years, 11 months ago in reply to: Unable to Edit Footer #24208

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hello.

    Thank you for contacting us and sorry for the late response.

    To edit the footer block, please go to WPBakery Page Builder/ Role Manager/ Select the custom For the post type and check to Yolo_footer.

    That will help you edit the footer content with WPbaker Page builder.

    Thanks.

    4 years, 11 months ago in reply to: Issues updating from very old version #24207

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    Sorry for the late response.

    We have checked your site, enabled the theme and plugin. As I see, the front page still works fine. Just have some issue on your page still get the localhost URL.

    Please check it and give us some screenshots about that issue. We will help you check it again.

    Thanks.

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Viewing 15 posts - 2,476 through 2,490 (of 5,025 total)
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