Forum Replies Created
-
AuthorPosts
-
Hi again.
We need to access your dashboard, please give us the admin account.
Thanks.
Hi again.
I'm afraid to have the cache on your browser.
Please check it again.
Thanks.
Hi.
Thank you for contacting us.
Please give us your site URL, admin account, we will help you check the issue soon.
Thanks.
5 years, 5 months ago in reply to: Demo Import stuck on Obtaining data categories successfully, please wait process #22695Hi again.
We have checked and helped you install the demo data.
Please check it again.
Thanks.
Maybe you should clear your browser cache because we have changed the CSS file.
Thanks.
Hi.
Thank you for contacting us.
Yes, we have checked and found the CSS issue.
Can you give us your site URL, admin account? We will fix you check that issue CSS.
Thanks.
Hi again.
We have checked and fixed that issue on your site.
In the last version, we don't need required the Redux and Metabox plugin.
Please check it and let us know again if you still have the issue.
Thanks.
Hi again.
I have checked and updated the WPBakery page builder on your site. For the theme options, we also fixed that issue.
Now you can change the theme options as you want.
Please check it again.
Thanks.
5 years, 5 months ago in reply to: Demo Import stuck on Obtaining data categories successfully, please wait process #22682Yes, please give us your site URL, admin account. We will help you check the import demo data issue soon.
Thanks.
Hi.
Thank you for contacting us.
We have support 4 options for header sticker color and background via Theme options/ Header/ Header sticky.
If you want the sticky color as your main menu, you can choose to inherit the option.
Please check it again.
Thanks.
5 years, 5 months ago in reply to: Error with WPBackery Builder and Timetable Responsive Schedule For WordPress #22671Yes, we have fixed your site issue, now it works fine.
Thanks.
Hi again.
We have checked and fixed that issue on your site, also the Contact form issue has fixed.
Please check it again.
Thanks.
Hi again.
We have the issue when changing the source code on your site.
Please give us your FTP account. We will help you fix that issue soon.
Thanks.
5 years, 5 months ago in reply to: Error with WPBackery Builder and Timetable Responsive Schedule For WordPress #22665Hi.
Thank you for contacting us.
We have checked and fixed the WPBakery page builder issue on your site.
Please check it again.
Thanks.
Yes, we have used Loco translate to help you translate that string on your site to the Portuguese language. Please check it and let us know again.
Thanks.
-
AuthorPosts
