Jackie

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Viewing 15 posts - 2,926 through 2,940 (of 5,025 total)
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  • 5 years, 5 months ago in reply to: Customizer Not Working after the last update #22661

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    Please give us your site URL, admin account. We will help you check it soon.

    Thanks.

    5 years, 5 months ago in reply to: Demo Import stuck on Obtaining data categories successfully, please wait process #22660

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us and sorry for the late response.

    Please increase your PHP server config as our recommended on this article: https://yolotheme.com/knowledge-base/recommended-php-configuration-limits/

    It will help you fix that issue when importing demo data. Don't forget to reset the database before to re-import demo data to avoid duplicate content.

    Please check it and let us know again.

    Thanks.

    5 years, 5 months ago in reply to: Cart page unconfigured on mobile #22644

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    The product image is hidden on the mobile, which is the default of WooCommerce.

    We have added the custom CSS to help you show the product image on the cart page.

    Please check it again.

    Thanks.

    5 years, 5 months ago in reply to: Schema error #22643

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    Please tell us to know more about the tools or page to check your site. We will help you check it again.

    Thanks.

    5 years, 5 months ago in reply to: Need to change size of featured products displayed #22642

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Yes, we have checked and added the product link to the product thumbnail image.

    Please check it again.

    Thanks.

    5 years, 5 months ago in reply to: menu and basket icon #22641

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    We have checked and fixed that issue on your site.

    Please check it again.

    Thanks.

    5 years, 5 months ago in reply to: product inventory by weight #22640

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    I found the article maybe it can help you to sell products by weight.

    https://wordpress.org/support/topic/variable-product-manage-stock-by-weight/

    Please check it again.

    Thanks.

    5 years, 5 months ago in reply to: Need to change size of featured products displayed #22631

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    If you want to show the newest product, please set the "Sort Order" option to Descending.

    Please check it again.

    Thanks.

    5 years, 5 months ago in reply to: Translation is not working. #22630

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    Can you tell me know the string can't translate to Portuguese? We will help you check it again.

    Thanks.

    5 years, 5 months ago in reply to: Cart page unconfigured on mobile #22629

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    We have checked and fixed the cart issue on the mobile.

    Please check it and let us know again if you still have the issue.

    Thanks.

    5 years, 5 months ago in reply to: Page Title changes are not happening. #22628

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    1. We have fixed the issue with Archived product page title config. Now you can hide the page title.

    2. For the page title of product categories. It gets the title from the category name, so you need to change the category name as you want.

    Please check it and let us know again if you still have the issue.

    Thanks.

    5 years, 5 months ago in reply to: How to remove the "Browse Wishilist" and "Compare" buttons from the product page #22626

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    We have added the custom CSS to help you hide the tags in the single product.

    For the icon on the product thumbnail, you can disable that icon via Theme options/ WooCommerce as I did that on your site.

    Please check it again.

    Thanks.

    5 years, 5 months ago in reply to: Problems editing the footer #22625

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    We have checked and seen the issue with Visual Composer. Our theme can't work with Visual Composer, you should use the WPBakery page builder to edit the footer.

    Please check it again.

    Thanks.

    5 years, 5 months ago in reply to: cannot edit pages, products and some theme options #22624

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    We have checked and fixed the product issue on your site.

    Please check it and let us know again.

    Thanks.

    5 years, 5 months ago in reply to: Editing Category Page using Page editor #22623

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    Sorry for the late response.

    I have found another solution to help you custom the category page. Please follow that link, maybe it can help you do that.

    https://www.youtube.com/watch?v=1WZHVEWq5Tw

    Please check it and let us know again.

    Thanks.

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