Jackie

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Viewing 15 posts - 3,031 through 3,045 (of 5,025 total)
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  • 5 years, 6 months ago in reply to: Yolo Clients Autoscroll #22305

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    We have checked and fixed that issue on your site.

    Please check it again.

    Thanks.

    5 years, 6 months ago in reply to: Install template pages #22304

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi Pete.

    Thank you for contacting us.

    Can you give us your site info admin and FTP account to our [email protected] email? We will help you check that issue soon.

    Thanks.

    5 years, 6 months ago in reply to: Mobile Headrer Issue #22289

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Yes, please check your site admin account info again. It doesn't correct. Please give us that info and we will help you check it soon.

    Thanks.

    5 years, 6 months ago in reply to: Slow animation of the Mobile Menu #22288

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Yes, please check your site admin account info again. It doesn't correct. Please give us that info and we will help you check it soon.

    Thanks.

    5 years, 6 months ago in reply to: Loading more items cause strange animation. #22287

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Yes, please check your site admin account info again. It doesn't correct.

    Thanks.

    5 years, 6 months ago in reply to: Product images don't appear in the CART. #22286

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    We have tried both passwords, but it doesn't correct. Can you check it again?

    Thanks.

    5 years, 6 months ago in reply to: Add Rubino framework keeps breaking my site #22285

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    We have checked and fixed the Framework plugin issue.

    For the Customizer issue, we also change the theme to the default theme, it still can't work. We need more time to check it.

    For our theme, we use the Theme options to change the theme config, we don't use the customizer. So you still can change the theme options as you want.

    Please check it again.

    Thanks.

    5 years, 6 months ago in reply to: Product images don't appear in the CART. #22280

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    Please give us your site URL, admin account. We will help you check it soon.

    Thanks.

    5 years, 6 months ago in reply to: Tag Display in Portfolio Masonry #22279

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    To hide that info, you can use the custom CSS below:

    .portfolio-wrapper .portfolio-item .portfolio-title-wrap.top .portfolio-tag { display: none; }

    Please check it again.

    Thanks.

    5 years, 6 months ago in reply to: Add Rubino framework keeps breaking my site #22278

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    We have checked your site and found the issue from PHP config. Please follow that link and increase your PHP config as our recommended. It will help you solve that issue.

    https://yolotheme.com/knowledge-base/recommended-php-configuration-limits/

    Thanks.

    5 years, 6 months ago in reply to: sitemap #22276

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121
    This reply has been marked as private.
    5 years, 6 months ago in reply to: mobile view #22259

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    Sorry, we don't see that issue on the front-end and back-end on this page.

    Can you check it again?

    Thanks.

    5 years, 6 months ago in reply to: Dot Navigation and Prev Next Button #22257

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Okay, to center arrow, you can use the custom CSS below:

    .yolo-slick-carousel {
    display: flex;
    justify-content: center;
}
.yolo-before-after-slideshow-wrapper .slick-arrow.slick-prev {
    right: auto;
    margin-left: -40px;
}
.yolo-before-after-slideshow-wrapper .slick-arrow.slick-next {
    right: auto;
    margin-right: -40px;
}

    Please try it again.
    Thanks.

    5 years, 6 months ago in reply to: Problem with Theme Options – Colors #22256

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Can you give us your site URL, admin account? We need to check it on your site.

    On our site, it still works fine.

    Thanks.

    5 years, 6 months ago in reply to: Нет страниц продуктов в демо-версии #22254

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    1. Please use the English language for communication.

    2. For the single product layouts, please check the option via Rubino/ Products Block.

    Please check it again.

    Thanks.

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