Jackie

Forum Replies Created

Viewing 15 posts - 301 through 315 (of 5,025 total)
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  • 1 year, 6 months ago in reply to: Page Title Background Not Working #31222

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi btwebmedia

    Please describe your issue and give us some images. We will help you check it.

    Regards.

    1 year, 6 months ago in reply to: Menu does not fold back in on blog pages 2 etc. #31217

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    The issue is from the Stop Spammer plugin. https://prnt.sc/St15eIfPgwO9

    I have turned off that plugin.

    Please recheck it.

    Regards.

    1 year, 6 months ago in reply to: Update Not Working #31215

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    Please recheck it, I have cleared our server cache. Now you can get the update.

    Regards.

    1 year, 6 months ago in reply to: Demo import #31212

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    Don't worry about that, that is the product attribute. You have completed importing the demo. Enjoy customizing the site as you want.

    Regards.

    1 year, 6 months ago in reply to: different Page Title Backgrounds for different pages #31211

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    We have an option to select the background image for the page. Please go to edit the page/ page option/ page title and enable the option: Custom Background Image. https://prnt.sc/5k8txpu0SLIy

    Please recheck it.

    Regards.

    1 year, 7 months ago in reply to: Woocommerse product size #31203

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Please check that account again. https://prnt.sc/A_hp6cvm7IsC

    It isn't correct.

    Regards.

    1 year, 7 months ago in reply to: Courses Section not working #31202

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Yes, if you need help, please let us know again.

    Regards.

    1 year, 7 months ago in reply to: Courses Section not working #31198

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    I have checked and fixed that issue on your site. https://prnt.sc/Fg4UlJRblPEq

    Please recheck it.

    Regards.

    1 year, 7 months ago in reply to: Woocommerse product size #31196

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Please provide us with your site URL and admin account. We will help you check that issue soon.

    Regards.

    1 year, 7 months ago in reply to: Courses Section not working #31195

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    Please provide us with your site URL and admin account. We will help you check it soon.

    Regards.

    1 year, 7 months ago in reply to: receiving this error The package could not be installed. No valid plugins were #31189

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us and sorry for the late response.

    I have removed the file attached on your ticket and maybe you have changed the password.

    Please give us that info again. Don't forget to check the "Set as private reply" box to protect the site info. https://prnt.sc/cJSh7VdgQmb1

    Regards.

    1 year, 7 months ago in reply to: we have some problems with the Yolo Theme #31188

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Sorry for the late response.

    Your ticket status is pending, so I can't see the ticket at the front end. I have to go to the back end to approve the ticket.

    I will help you fix the issue with some custom CSS.

    Please give us your site admin account. We need access your site to help you fix the issue.

    Regards.

    1 year, 7 months ago in reply to: Can’t edit footer or edit footer not reflected #31187

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Sorry for the late response.

    Your ticket status is pending, so I can't see the ticket at the front end. I have to go to the back end to approve the ticket.

    To edit the footer, please go to Elementor/ General/ Post type and check Footers. https://prnt.sc/5PH1MS9oB2Pc

    Then you can edit the footer with Elementor.

    Please recheck it.

    Regards.

    1 year, 7 months ago in reply to: Menu does not fold back in on blog pages 2 etc. #31186

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    I have checked your blog page, and the other link still works fine. If you need help, please let us know again.

    Regards.

    1 year, 7 months ago in reply to: Redirection error from Blog page #31185

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Sorry for the late response.

    Your ticket status is pending, so I can't see the ticket at the front end. I have to go to the back-end to approve the ticket.

    I have checked your blog post: https://yogarina.ch/shavasana/

    The image works fine. https://prnt.sc/gi4rxq-8Ec4_

    Maybe the issue has been solved. If you need help, please let us know again.

    Regards.

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Viewing 15 posts - 301 through 315 (of 5,025 total)
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