Jackie

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Viewing 15 posts - 301 through 315 (of 5,019 total)
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  • 1 year, 5 months ago in reply to: Courses Section not working #31202

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Yes, if you need help, please let us know again.

    Regards.

    1 year, 6 months ago in reply to: Courses Section not working #31198

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    I have checked and fixed that issue on your site. https://prnt.sc/Fg4UlJRblPEq

    Please recheck it.

    Regards.

    1 year, 6 months ago in reply to: Woocommerse product size #31196

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    Please provide us with your site URL and admin account. We will help you check that issue soon.

    Regards.

    1 year, 6 months ago in reply to: Courses Section not working #31195

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    Thank you for contacting us.

    Please provide us with your site URL and admin account. We will help you check it soon.

    Regards.

    1 year, 6 months ago in reply to: receiving this error The package could not be installed. No valid plugins were #31189

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    Thank you for contacting us and sorry for the late response.

    I have removed the file attached on your ticket and maybe you have changed the password.

    Please give us that info again. Don't forget to check the "Set as private reply" box to protect the site info. https://prnt.sc/cJSh7VdgQmb1

    Regards.

    1 year, 6 months ago in reply to: we have some problems with the Yolo Theme #31188

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    Sorry for the late response.

    Your ticket status is pending, so I can't see the ticket at the front end. I have to go to the back end to approve the ticket.

    I will help you fix the issue with some custom CSS.

    Please give us your site admin account. We need access your site to help you fix the issue.

    Regards.

    1 year, 6 months ago in reply to: Can’t edit footer or edit footer not reflected #31187

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    Sorry for the late response.

    Your ticket status is pending, so I can't see the ticket at the front end. I have to go to the back end to approve the ticket.

    To edit the footer, please go to Elementor/ General/ Post type and check Footers. https://prnt.sc/5PH1MS9oB2Pc

    Then you can edit the footer with Elementor.

    Please recheck it.

    Regards.

    1 year, 6 months ago in reply to: Menu does not fold back in on blog pages 2 etc. #31186

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    I have checked your blog page, and the other link still works fine. If you need help, please let us know again.

    Regards.

    1 year, 6 months ago in reply to: Redirection error from Blog page #31185

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    Sorry for the late response.

    Your ticket status is pending, so I can't see the ticket at the front end. I have to go to the back-end to approve the ticket.

    I have checked your blog post: https://yogarina.ch/shavasana/

    The image works fine. https://prnt.sc/gi4rxq-8Ec4_

    Maybe the issue has been solved. If you need help, please let us know again.

    Regards.

    1 year, 6 months ago in reply to: Footer Blocks #31180

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Yes, if you need help, please let us know.

    Regards.

    1 year, 6 months ago in reply to: Woocommerse product size #31179

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    Thank you for contacting us.

    To fix that issue, you can use the custom CSS below:

    .woocommerce .single-product-info .single-product-image-wrap .woocommerce-main-image {
    width: auto;
}

    Regards.

    1 year, 6 months ago in reply to: Footer Blocks #31175

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    Thank you for contacting us.

    To edit the footer block, you need go to Elementor/ Settings/ General/ Post type/ and check to Footers.

    https://prnt.sc/YlN8saOqWKIv

    Then you can go to edit the footer with Elementor.

    Please recheck it.

    Regards.

    1 year, 6 months ago in reply to: Get In Touch Section #31174

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    If you have imported a demo, you can easily edit the page content as you want.

    So for the blank page, you need to build the page, drag/drop the widget, and config the widget. Having a page like our demo will take a lot of time.

    Please provide us with your site URL and admin account. We will help you import demo data.

    Regards.

     

    1 year, 6 months ago in reply to: Italian language #31171

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    Thank you for contacting us.

    We have language file in the theme and plugins, you need to translate that file to your language.

    Regards.

     

    1 year, 6 months ago in reply to: Footer disappeared from Theme Settings & How to add pop form on button click #31170

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5115

    Hi.

    You need to edit the source code if you want the button to open the modal popup. https://prnt.sc/v6Tuf6J9n2Ig

    Please provide us with your FTP account and the contact form ID. We will help you do it.

    For the header, it can't use Elementor to edit.

    Regards.

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