Jackie

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Viewing 15 posts - 346 through 360 (of 5,025 total)
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  • 1 year, 8 months ago in reply to: One more problem i found #31086

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    You can find some strings in the product details in the Theme language, this is the layout we use the Loco translate plugin to translate the language file in the Rubino theme. https://prnt.sc/-ag8TYBsFMlj

    Please recheck it.

    Regards.

     

    1 year, 8 months ago in reply to: “Notice Template” error & Gallery Product not present #31085

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    1. For the warning message, sometimes the issue is from your PHP version and WordPress versions. You can change your PHP to 8.2 and recheck it.

    With our theme, please use the theme option to config the site.

    2. I have checked your product edit page, and the gallery field still appears. https://prnt.sc/RXEoDpv6DJsU

    Please recheck it.

    Regards.

    1 year, 8 months ago in reply to: remove lens icon from portfolio hover effect + marked area from portfolio detail #31074

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Sorry, please use the custom below the disable metadata of the Portfolio details.

    .single-yolo_portfolio .portfolio-info .portfolio-info-box { display: none; }

    Please recheck it.

    Regards.

    1 year, 8 months ago in reply to: Double Blog title. #31073

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    Please give us your site URL, admin account. We will access your site to help you check that issue.

    Regards.

    1 year, 8 months ago in reply to: 3 Warnings Notification #31065

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    Please give us your site URL and admin account. We will access your site to help you check that issue soon.

    Regards.

    1 year, 8 months ago in reply to: Changing the main page with another page from the demo package/ The banner does #31060

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    Please give us your site admin account. We will access your site to help you check the issue.

    Regards.

    1 year, 8 months ago in reply to: remove lens icon from portfolio hover effect + marked area from portfolio detail #31059

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    Please go to the edit widget and check the disabled content, you will see the option to disable the lens icon. https://prnt.sc/GFOvAnVi7b5v

    To hide the metadata on the portfolio details, you can use the custom CSS below:

    .single-yolo_portfolio .portfolio-info { display: none; }

    Please recheck it.

    Regards.

    1 year, 8 months ago in reply to: Update fails #31058

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Please recheck it, we have cleared the cache to fix that issue.

    Regards.

    1 year, 8 months ago in reply to: Website Layout Issue – Alignment and White Background #31057

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Yes, if you need help, please let us know again.

    Regards.

    1 year, 8 months ago in reply to: Website Layout Issue – Alignment and White Background #31048

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    I have checked and fixed the style issue on your site.

    Please recheck it.

    Regards.

    1 year, 8 months ago in reply to: Version 3.4.0 of yolo-jhana/woocommerce/archive-product.php is deprecated. #31044

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for your feedback.

    We will check and update our theme soon.

    Regards.

    1 year, 8 months ago in reply to: Website Layout Issue – Alignment and White Background #31043

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    Maybe you have changed the site admin account.

    Please give us that info again. Don't forget to check to "private reply' box. That will help you protect the reply message.

    Regards.

    1 year, 8 months ago in reply to: Theme bug on checkout #31037

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    We have checked and fixed the style issue on the checkout page.

    Please recheck it.

    Regards.

    1 year, 8 months ago in reply to: fatal error #31035

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    Please give us your site URL, and admin account. We will access your site to help you check that issue.

    Regards.

    1 year, 8 months ago in reply to: Theme bug on checkout #31034

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    thank you for contacting us.

    Please give us your new site info. We will access to help you check the style issue.

    Regards.

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